High Quality Communication In Nursing

Overview

While caring for patients, as the nurse, one of the most important characteristics is high-quality communication. The bedside nurse is not only the advocate for the patient, but also the voice of the patient and their family members. Health care is in a transformation to patient-centered care to help with patient outcomes (Slatore, MD, et al., 2012). In the Intensive Care Unit (ICU), high quality communication is critical. The topic being studied is a qualitative analysis of the communication of nurses (Slatore, MD, et al., 2012). The importance of good quality communication is stated, the ICU bedside nurse is given multiple opportunities to interact with both the patient and their family members. Often, the nurse is the only member

The instrument used was semi-structured interviews, which the report did not present examples of the specific questions being asked. If the researchers used structured interview questions, this “would allow researchers to compute what percentage of what respondents felt, however, the unstructured questions allow for deeper and more thoughtful responses, but may pose difficulties for people who are not good at expressing themselves” (Polit & Beck, 2017, p. 175). The use of unstructured methods allows for more bias from the research team. Using unstructured questions also produces data that is very hard to

“The length of observation consisted of a patient’s length of stay in the ICU, beginning within 48 hours of admission and ending when life-sustaining therapies were withheld or withdrawn, the patient died, or was transferred out of the unit” (Slatore, MD, et al., 2012, p. 412).

Recording of Data

The nurses the were interviewed were audio recorded, then their information was transcribed to verify accuracy (Slatore, MD, et al., 2012). “Nighttime observations were not recorded, but nurses who provided care for the patients during the night were eligible for interviews” (Slatore, MD, et al., 2012, p. 412). It is important to record verbatim what interviewees say, notes that are taken can be incomplete and bias from the interviewer can be added from their personal views and memory; taking notes can also cause distraction, when the most important part is to listen to what is being said (Polit & Beck, 2017).

Observational Data and Field