Heuristic Analysis
Introduction
The RIT campus has a very diverse community that consists of hearing and deaf
people. Although RIT offers many sign language classes and provides interpreters across
campus, communication outside of class is still difficult. The problem we are trying to
overcome is the communication between hearing and deaf people in real-time and in
person without third-party assistance. Our solution would break down the communication
barriers. Using the best attributes of current communication products and new
technology, we are able to envision a product that would bring forth this new era of
communication.
The products we analyzed were AOL Instant Messenger, WebNote MultiChat
site, and the T-Mobile Sidekick. We choose AOL Instant Messenger because it is the
most popular chat program in the US. We choose WebNote MultiChat because it brings
new features like real-time chat editing with multiple users. The Sidekick was chosen
because it is the leading communication device available on the market today and it is
very popular among deaf students at RIT.
Product Analysis #1 (AOL Instant Messenger)
Siddhartha Reddy
Interface Design
Heuristic Analysis
• Visibility of system status
It is important for the user to be kept informed about what the current condition of the system is so the user knows what is going on. The user is made aware of the condition of the system through feedback. AIM (AOL Instant Messenger) keeps the user updated with the system status through a variety of feedback. Most of the windows on AIM tell you what the window is about, for example when you receive a message from your friend you get your friend’s screenname displayed on top of the window.
If you want to message a user, you can select their name from your buddy list and send them a message, when the screenname is selected, it gets highlighted, which tells the user the screenname they picked to send a message to. Feedback is also achieved through sound, whenever a message is sent or received a unique sound is played (sounds are customizable by the user). The system status is displayed by the icon in the taskbar, when AIM is signed on the icon is surrounded by a blue circle and when its offline the AIM is by itself, so by looking the u...
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... I did not use any hard copy documents so I cannot answer the questions. There is no help menu on Sidekick. I basically used the “trail and error” method when I first got the Sidekick. As for the Skills section, a lot of the questions was pretty much answered yes, some were N/A.I do not really see anything that will replace our skills. I strongly believe that the Sidekick does follow the privacy because you can set up password to prevent anyone from using it. I guess that sums up my analysis.
Conclusion
After careful evaluation of the above mentioned products we came to the
conclusion that our solution would incorporate the best features of the products along
with the introduction of new features. By using the strongest attributes of each product
and throwing away the weakest ones we are truly able to make a superior communication
device. Our group believes that the introduction of our product to the RIT campus would
bridge the communication gap between hearing and deaf students. By breaking down
these barriers the educational process would be further enhanced with the cooperation of
all the students across campus.
There is also a unique message called status updates which is simply creating a message for all your friends or even the whole world to see, which most of the times is how one feels. There is also a messenger system that sends messages with a quicker pace than waiting for the message to be sent, read, and replied to. There is also an event invitation that sends a message asking for a fellow member to attend, and with the event it has a feature that responds with either Yes/No/Maybe as a reply. The event feature allows for a chain of invitations to a group, or to all members instead of sending a message one by one to every member. The method of messaging on Facebook follows the standards of texting using jargon such as lol (laughing out loud), stfu (shut the fuck up), brb (be right back), omw (on my way), and several other. These languages are used for quick warnings, quick responses, as well as efficient communication, being that all that use this form of communication seem more at ease and can read it quicker, which is important when there is no pause in a constant battle with few or many
Technology has fueled inventions by the need for efficiency in producing a product, making everyday living easier, saving lives and improving health conditions to live longer.
Technology can be regarded as a phenomenon with vast uncertainties. Technological change is rapid and we are struggling to keep up to date with the latest advances, while learning new ones and trying to prepare for the next changes proposed for the future. In order to do so, however, we need to be clear about what we mean, and what we consider to be a technology and evaluate some of the assumptions of our understanding of our technologically advanced society.
After the message is sent or received, feedback is given. Feedback occurs with the message is reciprocated back to the sender. Although feedback is usually verbal language, it can be nonverbal as well.
In 1970, an innovation in technology came forth and brought a new, faster way to communicate with each other, the e-mail. With e-mail, people could ultimately obtain information faster and commutate with others. Ray Tomlinson created the first e-mail “QWERTYUIOP” and he stated that he only invented the e-mail “Mostly because it seemed like a neat idea, there was no directive to ‘go forth and invent e-mail'" (Bellis and Tomlinson.) After individuals saw, the speed of sending an email, in 1997 AOL created AIM (AOL Instant Messaging) that lets users talk to each other, which unfortunately caused a new trend called, Cyberbullying. AIM lets users enter public chat rooms where they could converse with folks from all around. People were able to obtain new friends online, but then again, some even took their lives from after being bullied online. In 2003 MySpace was one of the first popular social media websites that allow...
People can "talk" to others by sending email messages, at the speed of pressing the send key. This information is instantly transmitted to the receiver, who can in turn, reply quickly. Today, one can even literally talk to someone else, just as if he/she were actually phoning someone over traditional phone lines. While the quality is not as clear as regular lines, the cost is considerably less.
4. To communicate with other computers, either one at a time (Instant message) or many at once (chat rooms or discussion groups).
For quality control, live chat supervisors monitor archived chats. Feedback is also recorded from customized post-chat surveys.
In a world that is quickly becoming ever dependant on technology, people take many things for granted. For example: nearly every day you and I get into our cars to go to work, school, shopping, or anywhere else you can think of. Naturally, car manufacturers are constantly coming up with new technologies to get people to buy their car over the next manufacturers; and a lot of these new inventions seem straight out of a sci-fi movie, or book in this case.
Anonymous (1998, June 23). Keeping in Touch With Americans: New Survey on Attitudes About Messaging Technologies Finds More Hope Than Hype About 'Overload' Problem. Business Wire, p. PG.
talk using this applications and you can also send chat messages anytime, anywhere. If you are trying to find your long lost friends from elementary or high school,
messages for a week? They would feel lost. Of course the use of technology can be good, but at
...ely in real-time. When logged into a chat session, you "converse" by typing messages that are instantly sent to other chat participants. One of the most popular IRC programs is mIRC'.
In the 21st century, we live in the era of technology-driven world. Humans never stopped the development of technology, because we always have a natural tendency to pursue a higher level of human being. Technology is the best evidence of human intelligence, which has shown that we are different from other animals. We have lived with technology since we were born. Although it has intervened heavily in our daily lives that we can’t no longer live without, nobody can deny the achievements it has brought to us.
Choose an emerging technology within your field of study. You should write an essay of no more than 2000 words entitled “Towards the Future”. In this essay, you should: -