Continuous quality care in the healthcare setting is critical. Risk management, patient safety, and full-disclosure programs play essential roles in quality care. Preventing medical errors, acknowledging the problem, and finding ways to resolve these issues are the program’s main goals. Implementing certain regulations can help decrease future errors and claims. “A successful risk management and full-disclosure program requires well-defined policies and procedures for responding to preventable adverse events, coupled with a dedication to transparency.” (Youngberg, 2011).
Good leadership, fostering a culture of change and safety, team work are essential in implementing quality improvement and risk management in the organization. Leaders and the governing body must demonstrate commitment to the processes and define their expectations for all stakeholders. Leadership team should make sure that the team’s attention is focused on the core business of the organization, which is to provide care and treat patients in a safe and high quality clinical environment. There are different tools that can be used for quality improvement that also applies to analyzing risk issues. These are measurement of quality, benchmarking, RCA, FMECA, and so
When the overall effects of the climate culture are accentuated, patient and nurse satisfaction as well medication errors and nurse injuries are even more relevant. Safety culture includes the development and adherence to safety protocols. Staff must be held accountable for safety protocols and have the drive to maintain these protocols when they are not being observed. Workers must be specially trained and tested for adherence of protocol and ability to perform safely. Everyone is responsible for safety because everyone influences the organization’s safety culture.
Monitoring and Measurement The goal of measurement and evaluation is to assess whether the management system you have implemented is effective. Recording and documenting your findings are imperative as to reduce occupational disease and injury. It is impelling that the OHSMS objectives be established, performance measures developed, collection of applicable information collected and results assessed. In order to guarantee performance, effectiveness and implemented controls, the OHSMS system needs to be reviewed regularly. Question Three Employer commitment to safety management practices The employer is able to exhibit their active commitment to health and safety in the work place, A proactive employer who demonstrates active roles in health and safety, who involves their staff as opposed to taking a lax approach to health and safety is more inclined to have a safer work environment.
The FMEA method is more an evaluation method or technique that will get rid of the known and possible failure, issues, concerns and errors of the system before they actually happen. This method is known for prevention by foreseeing the errors by estimation of the probability and the penalties. In order for strategic improvement there must strong leadership, good source of financial resources for training purposes and the necessary equipment to empower the healthcare professionals. Educating the stakeholders on how this will benefit the overall organization and gives way to fewer adverse events within the system. They will need to come together to develop a more precise solution to the issues and address them through interdisciplinary communications and cooperation which can put the healthcare culture at risk of safety.
AWARENESS OF HEALTH AND SAFETY The three key factors that a health and safety management has to cover are quality, safety and environment measures. In safety, hazards are minimised and required facilities are provided. In environment, we need to minimise pollution and reuse the waste materials if possible. ‘Construction management has a perpetual and unswerving challenge to ensure a safe working environment’ (Griffith and Howarth, 2000). Company has to bring awareness among the people by educating them regarding health and safety.
Healthcare administrators are expected to be professional and ethical. Situations will arise where the ethical course of action is not clear. If healthcare administrators learn to be self-regulating and follow their code of ethics, actions and decisions made will be consistent and will be reflective of a good steward of resources. Healthcare administrators are expected to create policies. These policies will affect the well-being of patients and employees.
Therefor patient safety is dependent upon the optimal interactions upon the components of the health care system, whilst ensuring that the errors are minimized. Medical errors are defined as the failure of a planned action to be completed, or the act of using the wrong plan to achieve the aim as intended. Since the health care system is quite a complex system, the errors may occur in the hospitals, health centres, an... ... middle of paper ... ...be needed to document the impact of this patient centred care in the long term, on the quality impact on the health care, patient satisfaction and clinical outcomes. The goal is to improve and expand the health care quality measures, by making them more reliable, and helpful to the patients, to choose intelligently health care choices. There is also an important role in the health care organisations to provide the necessarily training and assistance to the primary care practices to improve the esteemed quality in health care.
Because change can bring negative connotations, it is important to take careful steps to effect change without major disruption to employees who would, more likely, be resistant to a new concept that may threaten their work comfort zone. So, effective communication, team building, offering support and being patient by allowing time for adaptation are very important steps in implementing change. A health care organization can use the practice of benchmarking by finding health care facilities with similar problems, examine their solutions and employ the practices that made those institutions successful. They will be able to compare their current situation with those of the other institutions who deliver similar services and who have faced similar problems and developed solutions to become health care industry leaders. Benchmarking is" a continuous, systematic process for evaluating the products, services and work processes of organizations that are recognized as representing best practices, for the purposes of organizational improvement.
Introduction The Patient Safety Plan is a program that provides a systematic, coordinated and continuous methodology to the upkeep and upgrading of safety through the founding of mechanisms that support effective responses to definite incidences in an organization work environment. It is also the incorporation of patient safety main concern into new strategy in an organizational functions and services which would lead to continuous positive decrease of risk in the work environment. Patient safety plan is used as a guide to approach optimum safety objectives which involves different departments and disciplines in creating plans, processes and devices that contain the patient care safety activities in a hospital setting (Main Line Health Inc, 2011) In a culture of safety and quality, all employees are focused on upholding quality in providing safe care. In order to promote patient safety in the hospital setting there should be an exhibition of teamwork irrespective of the different leadership positions. However the leaders show their obligation to quality and safety, and set capacities for their employees to perform a committed and critical role in assuring patient safety.