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workplace violence in the nursing profession
workplace violence in the nursing profession
effects of workplace violence on employees
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In past years, workplace violence has been a growing concern and a frequent headline in the media. In response, the psychopathic stereotype of the “insane postal worker”, among other stigmatizations, has emerged as a specific fear for some and the punch line of jokes for others. Regardless, violence in the workplace, in any form, is a crucial issue that must be addressed within the organization for the safety and productivity of the employee pool, as a whole. Recent estimates, pertaining to workplace violence, purport that 26% of violent incidents occur against males by someone with whom they had a work relationship (BJS, 2011). Similarly, about 33% of females, who were victims of workplace violence, were perpetrated by someone who had a working relationship with them (BJS, 2011). It is this type of event that is of interest within this study: incidents of workplace violence in which the aggressor is a member of the work environment. According to the Bureau of Justice Statistics (2011), coworkers were the most likely to attack another individual in the workplace, representing 16% of incidents and 14% of incidents against males and females, respectively.
Therefore, in response to this issue, a substantial body of research exists, addressing harassment, aggression, and all forms of workplace violence, indicating to varying degrees why and how these phenomena occur (via psychological, physiological and environmental factors) and to what extent employers may mitigate deviant behavior. More specifically, within the inventory of literature, two predominant areas of research present, which demand further focus and scrutiny: 1) research exploring the identification of factors that contribute to workplace violence; and 2) research address...
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...OSHA (2013), workplace violence includes stabbings, shootings, sexual assaults, psychological trauma, threats or obscene phone calls, harassment of any nature, stalking, sworn at or shouted at, any form of intimidation.
Organization of the Remainder of the Study
While this chapter provided insight into the background of the problem and a concise summary of some of the existing research on the issue of workplace aggression, the following chapters present a more comprehensive assessment of the existing literature in the next segment of this thesis. This is followed by a detailed description of the methodology executed and the subsequent findings that were produced. Finally, the last chapter presents a comprehensive discussion of the implications of these findings and their applicability to the field of Human Resources, organizational studies, and future research.
This article describes how rudeness and incivility causes great damage to everyone in the workplace even if it was only intended at a certain person. One professor at the McDonough School of Business at Georgetown University states, “Incivility is almost like trapping people inside a fog.” (Gurchiek, 2015, para. 4) In this quote, incivility is explained as something employees are all affected from and are not able to get away from. Moreover, many surveys are presented throughout the article to show how people either lose or quit their jobs because of the rude treatment that they experience in the workplace. Because of those survey results, many experts believe that rude behaviors in the workplace will begin to worsen in the coming years. However, steps to establish an atmosphere of respect and consideration for colleagues are presented at the end of the article to assist with changing that prediction.
“Threats of workplace violence and aggression have emerged as important and very serious safety and health issue in today’s workplace” (van Emmerik, Euwema, & Bakker, p. 152, 2007). With this thought in mind, the intent of this case assignment is to analyze the situation of Betty Smith a newly acquired HR (human resource) Director at Company XYZ in regards to workplace violence. Hence, the CEO of Company XYZ inquires of Betty on what strategies can be implemented to prohibit such a calamity. Thus, Betty contacts a Senior Professional in Human Resources (SPHR) for their advice. That being the case, this paper will annotate some potential questions her friend would ask regarding the situation. Moreover, I will communicate my thoughts on
It is not normal nor is it okay that bullying and lateral violence against one another in this profession occurs. Marshall (2017), describes the issue of incivility as being the norm. Based on her experiences with incivility the issue gets pushed to the side, ignored or the victim takes on self-blame. Incivility can take the form of rolling eyes, being interrupted while speaking, being yelled at or inappropriately addressed, being made fun of in person or on social media, it may take on the shape or form of physical actions and Marshall’s goal of awareness is whether verbal, psychological or physical it is not normal or
In the early 1980s aggression and violence in the workplace have been a source of a lot of public discussion. (Piquero pg.383) The issues have risen again recently and have mostly been present in management and business fields. Workplace aggression often includes “behavior by an individual or individuals within or outside organizations that is intended to physically or psychologically harms a worker or workers and occurs in a work related”. (Schat& Kelloway Pg. 191) A national survey Conducted by the National Centers for Victims of Crime shows several statistics regarding workplace homicide by type show that is the year of (see fig. 1), violent crimes against victims working or an duty( see fig. 2) and nonfatal workplace violence committed by strangers(see fig. 3
An example of a clinical situation from my past nursing experience in which I was the victim of vertical violence occurred at MCI The Doctors Office, a couple of months after obtaining my first job as a Registered Practical Nurse (RPN). My experience of workplace violence was in the form of verbal abuse which left me with numerous mixed emotions. The lead physician at the clinic whom I will call Dr. T yelled at me in front of other physicians, staff and clients because I triaged a patient and wrote the information in the wrong chart. The manner in which I was insulted left me feeling helpless, emotionally scared and with a decreased sense of self-worth.
Workplace violence can be caused by a number of underlying factors which can include but is not limited to alcohol and drug abuse, job loss, depression, mental illnesses, or an accumulation of debt. In addition, when people are mistr...
Verbal aggression is message behavior which attacks a person's self-concept in order to deliver psychological pain.(Infante, 1995) Studies of verbal aggression have focused primarily on children and adolescents in educational and social settings. Very few studies were found to examine verbal aggression in adults in the workplace.(Ebbesen, Duncan, Konecni, 1974) The consequences of verbal aggression in the workplace can lead to social isolation, job related stress, health related problems, as well as problems in career advancement. It therefore should be considered important, for the individual and management, to identify and address the causes of verbal aggression.
In the 10 years Mazey had been employed with Hudson, he was observed throwing things which barely missed employees, yelling at subordinates “in a rage” and making “derogatory and demeaning remarks” possibly regarding ethnicity or origin, among other inappropriate behavior (Yemen & Clawson, 2007). Mazey can be considered as a workplace bully. Hocker and Wilmot (2011) define bullying as “repeated and persistent patterns of negative workplace behavior that is ongoing for six months or longer in duration” (p. 175). The excessive bullying behavior Mazey displayed created interpersonal tension that affected productivity. Hudson associates were hesitant, or refused to work with Mazey due to prior...
Upwards of two million American workers are casualties of work environment violence every year. Work environment roughness can strike anyplace, and nobody is resistant. A few specialists, nonetheless, are at expanded danger. Among them are laborers who trade cash with people in general; convey travelers, products, or administrations; or work alone or in little gatherings, throughout late night or early morning hours, in high-crime territories, or in group settings and homes where they have broad contact with the general population.(US Department of Labor, 2014). This gathering incorporates health awareness and social administration specialists, for example, going to attendants, psychiatric evaluators, and post-trial agents, and group laborers.
Research shows horizontal violence to be prevalent in the field of registered nursing. Although a comprehensive quantity of incidences within the profession is undetermined, the literature is in agreement such phenomenon exists and the effects of which require further scholarly observation and evaluation.
Therefore, this position statement is relevant because these abuses can be seen in day-to-day healthcare environment. The effects of violence in nursing can be harmful to the proper function within a workplace. It can be damaging to the nursing profession and patient care. According to (Johnston et al., 2010, p.36), workplace violence is “spreading like a ‘superbug.’” Studies have shown, that lateral violence, nurse-on-nurse, has been one of the highest incidence of violence within the workplace. Also, statistics have shown that lateral violence has one of the most emotional impacts on an individual. This will be further discussed below. For these reasons, it is important for healthcare workers to validate the detrimental effects violence can have in the workplace, and be prepared to combat and prevent workplace violence.
Workplace violence is any action or verbal menacing with the intent to inflict physical or psychological violence on others. The US Department of Labor defines workplace violence as “An action (verbal, written, or physical aggression) which is intended to control or cause, or is capable of causing, death or serious bodily injury to oneself or others, or damage to property. Workplace violence includes abusive behavior toward authority, intimidating or harassing behavior, and threats.”("Definitions," n.d.)
A negative work environment can make employees feel irritable, anxious and defensive. This can cause poor productivity, lack of motivation and poor communication in the workplace which in turn can cause problems for the company. An employer’s abuse of power can cause mental or emotional distress on employees and also disrupt the workplace. Examples of employers abusing their position include humiliation, undermining, disrespectful language, discriminatory comments, yelling and intimidation. When employees are surrounded by this on a daily basis it can affect their self-worth. Employers can resolve these issues by allowing open lines of communication and by not giving employees the impression that it is acceptable to act negatively and disrespect fellow employees.
Harassment and discrimination claims are due to lack of education about the subject. As an independent human resources consultant, Santiago-Santos will organize a local education campaign and provide employers with different trainings to educate them and their employees about harassment and discrimination. Employers will have a better understanding on how to develop internal policies and procedures to address these claims. Also, trainings will be provided for employees and they will be educated on how to prevent and identify harassment and discrimination as well as what steps to take in order to report such behavior.
sensitivity to disempowering behavior in organizations: Exploring an expanded concept of hostile working environment. Employee Responsibilities and Rights Journal, 16(3), 135-147.