Government and Its Hierarchical Structure

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Governments are identified by hierarchical and bureaucratic structures with specific reporting procedures and limited innovation and motivational capability. Civil Registry and Passport Office (CRPO), a department within the BVI Government is no exception to the norm of governmental structures.

The organizational chart above depicts the hierarchical levels and decision making meeting are carried out by unit heads and the department head (DH). However, suggestions during these meetings are subject to approval by its autocratic leader. CRPO functions as a merged department since 2005 and operated on knowledge based. The department has evolved over the time and now functions with nine specialized units. CRPO services include BVI visas, Passports, Belongership status, civil registry (birth, marriages and death).
Globalization has impacted the pursuit of business conduct, an existing gust effects has impacted the public sector, and conducting business as usual may not be enough to sustain innovation and quality customer service. This research paper is proposing that the structure be change to meet the high demand encountered by external forces.

External Forces
There are three major external events noted;
• Opening of BVI offices (at various countries); this exposure to international market affects all the units within the department particularly the visa unit and marriage unit. o Through this exposure, response must be prompt and efficient to meet the international high demand.
Unsustainably through conventional structure as officers are unmotivated and perform under intense pressure imposed by the rigid environment.
• Visa application submission changes made by the FCO affecting all British Overseas Territory...

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...and innovation. Managing the funds allotted to the department by creating a reward expense to recognize outstanding performance. Of course, this needs to be clearly outlined and teams will have to be given specific objectives aligned with the overall objective of the department.
In conclusion, the organizational restructure motive is to become more efficient, wised stewardship of funds, establishing a structure suitable for innovation, adopt new technology to meet the demands for prompt services; finally, developing an environment where officers are empowered to innovate; all impossible to accomplish utilizing the conventional structure.

Works Cited

Nadler, D. A.., &Tushman, M. L. (1999) ‘The organization of the future: Strategic imperatives and core competencies for the 21st century’, Organizational Dynamics, 28 (1), pp. 45–60

CRPO Organizational Chart

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