Goggle Case Study

Introduction

Goggle uses software to search for the most success in it’s business. It uses data to develop better managers. They found results from a managers performance, nominations and awards. These files helped Goggle figure out who were more successful to the organization. It also have effectiveness of a performance management system. The software Goggle uses helps find the most successful managers to have a successful organization.

Review/Analysis of the Case

There are five criteria for effectiveness of a performance management system.

1. Acceptability- plan or course of action taken to achieve a particular plan, but all who uses it will have to believe it will work and accept it.

2. Reliability- accuracy of results that the performance

Validity- The intent to which a measurement tool actually measures what it is intended to measure(Gerhart, et al. 2009). Validity also refers to whether the appraisal measures all the relevant aspects of performance and omits irrelevant aspects of performance (Gerhart, et al. 2009).

5. Specific feedback- Being specific to employees about performance measures help management set strategies to meet goals. It always have to specify what an employee must do toacheive goals in order to support the strategy.

Goggle’s approach to performance management meets these criteria. Goggle analyzes their data to keep up with the performances of managers and employees. They figured out how to analyze all data to come up with a profile of the kind of manager whose team is most successful (Gerhart, et al. 2009). Goggle looks for patterns within the management process to see which kind of behaviors got results. They found that relying on data is a great way to tell the results the performance measure delivers. They also wants their managers to let their teams know that they are important for the success of the organization. Goggle have several way with collecting data to meet the criteria of performance