General Manager Case Study

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Introduction 1. The skills and characteristics of the General Manager that you require

“Leadership might be interpreted in simple term, such as getting others to follow or getting people to do things willingly or interpreted more specifically” (J.Mullins, 2007).
“The ability of a company's management to make sound decisions and inspire others to perform well. Effective leaders are able to set and achieve challenging goals, to take swift and decisive action even in difficult situations, to outperform their competition, to take calculated risks and to persevere in the face of failure. Strong communication skills, self-confidence, the ability to manage others and a willingness to embrace change also characterize good leaders” (investopedia, …show more content…

This optimism characteristics it can be positive and it can be negative. A positive optimism would make a good relationship with the organization because it would make organization feel comfortable to do works and feel more motivate to do a works.

“Conflict-resolution skills as important as it is for general managers to be seen as part of the team, employees also look to them to resolve disputes quickly and fairly. An effective general manager can spot conflicts before they get out of hand and have the ability to resolve unforeseen conflicts as they arise”.
What I understand about conflict-resolution is a good general manager would know either the organization have problem or not by looking at the organization and a good general manager would know how to solve the unsolved problem by look at the organization.
The conclusion is general manager should have the skill and characteristics to be a good general manager. From that the skill and characteristics of the General Manager that I require for the skill is communication, decisiveness and passion, for the characteristics is creativity, optimism and conflict-resolution. I also have state the reason why I choose the skill and characteristics that I want General Manager should

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