Fred Hertzberg's Two Levels Of Motivation

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ABSTRACT (135 words)

It is believed that in order to reach ones peak performance in anything that one puts their mind to. It is necessary for such an individual to be highly motivated. Motivation is what drives individuals to act or behave in a certain way in order to meet a desired outcome. So what motivates people? There are different levels of motivation and what individuals refer to for motivation can vary between each individual. This study is aimed to test the relationship between motivation, job satisfaction and job performance of a group of 100 employees at HSBC bank. The study was guided by a self- developed 5 – point likert structured questionnaire, which was used to collect the data. The data collected was analysed using a statistics
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Hertzberg’s two-factor theory on the extent of ones satisfaction at work stated that ones performance at work would be improved if they are satisfied in what they are doing and what their conditions are. If conditions such as salary, physical working conditions are poor then one is less inclined to be motivated to work to their full potential. Hertzberg broke down his theory into two sections, the hygiene factors and motivator factors (Appendix 2).‘Hygiene factors allow us to satisfy our basic needs and avoid pain, while motivators reflect people’s need for esteem and…show more content…
This includes personal as well as professional goals and targets (Baumeister & Voh, 2004).’

According to Vrooms (1964) expectancy theory our behaviour is a result of the decisions we make consciously on whether we believe in our ability to achieve the task. Vrooms theory was based on three beliefs; 1) Valence, this refers to whether the individual believes that if they perform well, will they be rewarded and will such an action cause them pain or gain. 2) Vroom suggested that an individual would rely on their unique skill set, experience and abilities to guide their motivation thus determining their performance. 3) Instrumentally, this is based on how an individual believes the completion of the task will benefit them.
Therefore this study will investigate the correlation between motivation and job performance. The hypothesis is that there will be a positive association between job performance and job motivation, therefore as motivation increases the job performance increases. The null hypothesis is that motivation will have no effect on job performance.

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