FACTORS AFFECTING JOB PERFORMANCE

INTRODUCTION

Employees are the most valuable asset in any organization. The traditional view that employees

were regarded as a cost to the organization has been sharply contrasted to a fresh approach to

human capital by Poisat (2006). He argues that a successful and highly productive business can

be achieved by a continuous endeavor to improve employee’s performance. All employees are

not equal in their working and they have different modes of working like some have highest

capability regardless of the incentive but other may have occasional jump-start. If they are

handled effectively, the result can be greater productivity and increased employee morale.

In defining performance, it is important to distinguish it from several related terms such as

effectiveness, productivity and utility (J Campbell, 1990). Effectiveness is the evaluation of the

results of the performance. Productivity takes the cost of achieving the given level of

performance and effectiveness into account while efficiency considers the time period. Hence

Productivity and Efficiency combined defines more output in the least time. Finally, Utility is the

value of the performance, effectiveness or productivity. Utility placed on various factors varies

from organization to organization. Since productivity is very closely related to performance in

this project, we have used both the terms interchangeably.

The objective of this research is to study factors which affect the employees’ performance. Each

employee may have different effect from different things at workplace. Their attitude and

behavior can play an essential role in their performance. The level of involvement in one’s job is

also a major determinant of performance. The project will i...

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...ain et al, (2012), Factors affecting the job performance: In case of Pakistani

banking sector, Elixir Fin. Mgmt. 47 8726-8730.

3. Izak Wilhelmus van der Merwe, (2008), A critical analysis of factors that influence

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employee work performance, in partial fulfillment of the requirements for the degree of

Master of Business Administration.