Essay On Employee Satisfaction

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1.1 INTRODUCTION
Employees play vital role in satisfying customers, increasing organization market share, brand image and profits. Customer is said to be a king for an organization .Customer satisfaction is a primary goal for any organization.
All these are possible only when employees are satisfied. Employee satisfaction leads to success of an organisation. Skilled employees are definitely an asset to organization. Retaining skilled employees is a big challenge to any organization. Dissatisfaction of an employee leads to high attrition rate of customers as well as employees in an organization. It is considered as an obstacle to business practices. There are many organizations which are facing the same problem. It is a big threat for an economy. …show more content…

According to Singh and Sigh (1980) in their title “The Effects of Certain Social and Personal Factors of Job Satisfaction of Supervisors”, The job satisfaction of an employee will be high in initial stages later it may increase or decrease and the marital status has influence on it.
Dubey (1983) in their study entitled, “Job satisfaction and Need Hierarchy among Bank Officers”, mentioned that irrespective of satisfied and dissatisfied employees ranked the most satisfying factors are money and status.
Pritpaul Kaur (1984) revealed in his study on “Job Satisfaction among University Employees”, that Among Indians Job context factors are more associated with their job satisfaction rather than Job content Factors.
Arya (1984) in his study on “Work Satisfaction and its Correlates” , said that employees belong to unions are more satisfied than the others.
Renu Narchal (1984) stated in their study entitled, “Job Satisfaction: Some Correlates”, the aged employees and having more dependents are having less job …show more content…

The primary data is collected from employees with the help of structured questionnaire.
The questionnaire includes the questions related to employee’s personal data, employment and job details, Socio- Economical and satisfaction levels in work.
The questionnaire is finalised after consulting with different employees from different banks. A pilot study was taken with the help of 40 employees working in different banks. After observing the results from the pilot study the reliability and validation of the questionnaire were done.
Some of the questions were removed and some are added in questionnaire after discussion with the experts. The final questionnaire was used to collect the data.
The journals, news papers, surveys, books and UN published documents are used to collect the secondary data.
JOB SATISFACTION MEASUREMENT

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