Thus, to foster a culture of engagement, HR leads the way to design, measure and evaluate proactive workplace policies and practices that help attract and retain talent with skills and competencies necessary for growth and sustainability. The challenge today is not just retaining talented people, but fully engaging them, capturing their minds and hearts at each stage of their work lives. Employee engagement has emerged as a critical driver of business success in today's competitive marketplace. Further, employee engagement can be a deciding factor in organizational success. Not only does engagement have the potential to significantly affect employee retention, productivity and loyalty, it is also a key link to customer satisfaction, company reputation and overall stakeholder value.
When building a successful organization, the focus is on the employee - and not just to make that employee good, but to make that employee great. Employees will be motivated by one another and by all levels of management with rewards and recognition for those who go above and beyond. The satisfaction and pride the employee will have can inspire other employees to not only succeed in their own personal goals, but of those of the organization. By establishing graded customer service goals combined with financial benchmarks, members of the company will have a true sense that the organization is working for their benefit. Combining all of these directives as the foundation of the managerial plan, one can truly understand why great performance will be delivered.
This will help employees realize what they are capable of doing. Managers need to help employees realize and make goals along with making sure that they meet their goals. I believe that Jack Welch and the GE Way is a great tool for any manager. He Welch helped turn a great company into an even greater company. Many of his ideas can be used in the workplace and in everyday life.
The HRM function is meant to align employee behavior and overall, choose how a firm will compete to achieve predetermined missions and goals. Both HR and management of any organization must agree and fully understand immediate and long term goals to make them possible. For example, ASI’s HR and management team work together and thoughtfully organize, use all resources, and strive to have able staff to follow through with all strategies. HR plays a crucial role in creating this organizational strategy, as well as working with management to best accomplish it. HR serves many purposes and these functions, along with how it works with management, to make the greatest impacts it can on the company as a whole.
The work team is very important for production and service organizations. Richter, Dawson, West (2011). According to Banutu- Gomez, Rohrer (2011) employees learn quickly how to work with other employees in a positive way and they start to value their own effort either in their work as individual or in work team. They soon start to learn how to join their efforts with other members to get benefit to the organization. Isabel, Maria, Martinez (2008) said that the increasing in studies about organizational teams and this interest is related to the increasing need and use of teams in companies.
It highlights the extent to which employee’s emotional and intellectual commitment exists concurrently to achieving the work, mission, and vision of the organization. It can also be defined as the finely tuned level of owner-ship within each employee who wants to do whatsoever they can for the benefit of their internal and external customers hence ensuring the success of the organization as a whole. It has been established by different researchers that employee engagement is a significant parameter influencing an organizations success. Engaged employee were found to showcase high productivity, low absenteeism, high retention, worthy innovations, staff involvement in advocacy of the organization, high service quality and positive and productive customer service. In today’s highly competitive situation, companies can showcase exemplary levels of performance only when employees demonstrate steadfast commitment towards their tasks and organizations.
Our employees flourish in this environment because talent and dedication can be used to reinforce the moral of the company. Taking a proactive leadership role, I am responsible for the daily operations of the company. I perform in-depth analysis of complex problems related to material requirements; inventories, schedules, and configuration control all while guiding others and resolving problems that lead to improved efficiency. At the same time I serve as an internal advocate that ensures the delivery of our services is consistent with the goals and expectations of the company thereby maximizing customer satisfaction and retention. By executing this leadership role, I am able to expedite and complete production activities including the control of material requirements and production schedules to avoid schedule delays.
Human resources is the most crucial aspect of an organizations success. By managing their human resources and motivating, training, improving and rewarding their employees companies can create a benchmark in the field of recruitment. Companies who are able to meet their corporate objectives are those who believe in innovation, launching new products on regular basis, believe in hiring and invest on talented and creative people. Their people are kept motivated by incentives and promotion based on meritocracy and they also keep their suppliers and labors happy. This essentially means the employees must be literally driven to feel motivated and become active performers that would result in a positive work environment and enhanced productively levels.
At “Your Company”, understanding the organizational behavior helps managers implement new technologies and ideas. This is done by observing the changes which must be made in order to achieve a more productive and successful organization. One of the most observable aspects of the OB is the attitude of the employees at “Your Company”. From the moment a person walks in the door they can feel the sense of pride and motivation that each employee has to do the best they can. This enables the employees to work efficiently as a team and be as productive as possible.
The vision and mission of NEXT plc is stated as followed “To encourage a successful business it is important we are able to create an environment that enables us to attract and retain the right people to work at every level throughout Next. Our people are a valuable asset to Next, and we are committed to providing a working environment in which our employees can develop to achieve their full potential and have opportunities for both professional and personal development” Their priorities as a company is said to provide and environment for their employees where they are, • Supported and respected • Treated fairly and taken care of • Listened to • Motivated to achieve their full potential The overall purpose of Human Resource Management is to ensure that the organization is able to achieve success through people. Ulrich and Lake (1990) have stated that “HRM systems can be the source of organizational capabilities that allow firms to lear... ... middle of paper ... ...nd resources if employees are properly trained. NEXT needs the support of their employees to work harder for improvement and in return they need rewards and motivation to encourage them for their hard work. Recruitment, selection and training at higher or lower levels should be done throughout the business in any circumstance whether it be in times of recession or boom, the value is much greater for a business to have it then without.