I also believe if given an opportunity most people will be able to see the good in others and forge a relationship of some sort. Conerly (2004), further states two things attribute to the way conflict is managed. One is the importance of meeting your own goals and the other is the importance you attribute to relationships and wanting to get along with others. Conflicts arise when people’s interest, values, actions, views or expectation come into contact and there is a difference of opinion and thus a disagreement (Conerly, 2004). The way people view the conflict will determine whether the resolution will negative or positive consequences.
In this situation, empathic listening requires the understanding on why the he is behaving in such manner. Yet, detaching (the listener) later to view objectively shall give the listener a glimpse of unwanted or bad encounters the he might have gone through. Secondly, nonjudgmental-critical listening refers to the extent to which you accept and support the speaker. Listening with an open mind, with a view toward simply understanding is nonjudgmental as judgment is suspended until the relevant messages are fully understood. On the other hand, critical listening considers the view towards making some kind of evaluation that helps ... ... middle of paper ... ...t to be done.
I adjust my communication style if I feel that I am losing the other person's attention in my conversation. I openly demonstrate that I appreciate getting feedback from other people so if I need to amend my listening behavior to be more effective among my fellows than I do so. I assert to have an effective communication with my speakerto be understood; to gain acceptance for each other and/or for our ideas; and to produce action or change in our behavioral thoughts.
If we don't listen to people, we are missing out on one of the best ways to influence people. People will always listen to us when we listen to them. One of the greatest influencing tools is listening. Questioning Questions we ask people arouse their thinking processes. When we arouse people's think processes, we give them the chance to express their own ideas and feelings.
The third party should make it mandatory for the parties involved to listen to each other in a bid to solving a conflict. Talking about the problem face to face can be a little bit intimidating though it is usually the best way to go. It allows an active exchange of information. Eye contact, hand gestures and basic body language communication are very
Another skill I have found of importance to the class would be listening. Genuine listening is necessary in order for us to understand and relate to each other. When it comes to conflict, wounds can only heal if there is effort put in place to diminish the misunderstanding. Thich Hanh talks about this practice in Living Together, where he discusses how often knots of anger can manifest between people when they refrain from discussing growing conflict. I think this passage from the text is important in showing how keen communication is with others, and how we need to recognize conflict rather than leave our anger unchecked.
I am not afraid to confront any person who I perceive is trying to bully me or put me down. Moreover, I could go in defending someone who is being mistreated. Perfectionism can be a double edge sword on the bad side it might create anxiety when things are not rendering desired results, or when I perceive peers or subordinates slacking at work. On the positive side, perfectionism might be a great tool for acquiring knowledge and expertise. Furthermore, people with this feature will be able to tell practically immediately whether or not they can help you, and if so, how.
roject team conflict can be healthy because it tends to strengthen the team after it is resolved. Conflict forces people to confront a situation, identify causes, and look for solutions. Understanding the nature of conflict and how to resolve it is just another tool that should be in every project manager's toolbox. Nature of Conflict The BussinessDictionary.com defines conflict to be, "Friction or opposition resulting from actual or perceived differences or incompatibilities." In other words, conflict is a disagreement where the parties involved perceive some threat to their needs, interests, or concerns resulting from: * Varied perspectives on the situation * Differing belief systems and/or values * Differing interests and/or objectives
Eye contact, however is something I do need to work on since I get anxious at times with confrontation. This is important to fix because it helps show the other person that you are focused and paying attention to them. Facial expressions are important since whenever something arises on the job that displeases you, you should respect the client’s decisions or rights and try your best to not let your personal emotions appear on your face. These factors work in supporting verbal communication and helps show appropriate
Feedback is a type of communication that we give or get. Sometimes, feedback is called "criticism," but this seriously limits its meaning. Feedback is a way to let people know how effective they are in what they are trying to accomplish, or how they affect you. It provides a way for people to learn how they affect the world around them, and it helps us to become more effective. If we know how other people see us, we can overcome problems in how we communicate and interact with them.