Employment at Elsevier's

Employment at Elsevier's

A Typical manager’s position at Elsevier would consist of overall

management of their team and their customers, to meet the needs of

groups and individuals within the team and to ensure that all

employees are happy in their jobs and are well motivated to do their

work. Managers also have a lot of responsibility over their team and

to make sure all tasks and the jobs that need doing, are done to a

high standard. Staff management have to lead by example and encourage

their employees to commit to their job. They have to maximise team

performance through effective staff development and regularly review

team and individual performance against agreed objectives. Managers

also have the responsibility of ensuring effective two-way

communication to encourage staff input and involvement, and to

maintain motivation among staff members. They also have to ensure

staff recruitment in conjunction wit HR (human resources). As well as

this, managers have to review departmental and team processes, and

suggest appropriate improvements, develop new processes to support new

business requirements and to establish and review standards of

performance to achieve service level agreements. Mangers also have to

ensure accountability and responsibility of the team and its

individuals within the team. Finally managers have a responsibility

over budget, profit, revenue and any other monetary issues. They have

joint responsibility with marketing managers for achieving annual

sales budget, efficient customer services processes to maximise

profit, management of customer ordering and invoicing processes and

finally salary, overtime and bonus recommendations of employees. Other

day-to-day responsibilities of a manager would consist of daily

reports which includes the producing and checking of them, the quality

of their teams’ work, resource planning, recruitment, individual

reviews, attending and holding meetings, the rota, and appraisals.

To be a successful and effective manager a person must have certain

qualities. These can be both personality types and required skills.

For example for a managers position at Elsevier an employer will look

for competence in use of Windows applications, good interpersonal