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Job satisfaction from an employee perspective
Introduction about employee satisfaction chapter 1
Employee satisfaction variables
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What Is Employee Satisfaction?
Employee Satisfaction could have defined as the factor that determines whether find the jobs content and satisfactory. This can be done by conducting a survey among the employees. Some of the topics that could be covered in these surveys are compensation, what they perceive about the management, working hours, their opinion about the team they are working under, available resources etc. Employee Satisfaction is one of the factors for retaining employees within a company. Employees work better and are motivated to do a good job when they feel happy and satisfied. If not, they will look for other opportunities and move out. This would mean the company has to spend lots of money to bring new employees and train them according to the requirement. Tools such as Salesforce also help with conducting the surveys and adequate Salesforce admin training will be a pre-requisite.
Employee Satisfaction and Employee Engagement
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It is usually the job of the Human Resource team within a company to conduct these surveys and publish results. This also requires necessary approval from higher levels of authority both for conducting and what type of questions must be asked in the survey. The survey usually contains set of questions for the employees and in the end an option to provide feedback. It involves the rating methodology for each questions such as rate your team leader’s conflict resolution. The choices would be numbers from 1 to 10 with 10 being the highest. Alternatively, it can also have choices like Disagree, Agree, Strongly Agree, No Comments. The questions must be carefully selected so that employees are not misled into assuming something. Usually these surveys are conducted annually but some companies do follow a half-yearly approach towards
Son, S. (2015, January 14). The Pros And Cons Of Employee Feedback Surveys. Retrieved from
Every quarterly there is a 3600 Survey which gives the subordinate a chance to speak about his/ her manager and also about the company.
One indicator that there is a problem with employee satisfaction is that multiple, valued employees have left for other jobs citing low job satisfaction and cultural problems as their primary motivations for leaving. These employees asked for exit interviews and were disappointed that they had to request them. As further evidence that this problem exists, employees often answer informal questions about teamwork, job satisfaction, accountability and communication in a negative way. To gather further evidence of this problem, I propose that a survey be conducted to all employees to collect formal data on employee satisfaction and morale, among other things.
When conducting these surveys, you must know whom your target audience is and how you want to structure your survey so there isn’t any wasted space. Once the structuring of the survey is complete and results are gathered, be sure to include your management team and how you want to dissect the results. The parameters (Action, Belief, Understanding, Satisfaction, and Participation) are the keys to use when analyzing your results. “The Definitive Guide to HR Communication” suggests that you take your time and analyze your results with your management team to decide how to go about future changes based on your
Job satisfaction is an important issue to address within a work force because it ensures that the employees’ care and value is considered. If the company puts effort into making their employees happy with their work, then this will produce positive outcomes. This includes having more people wanting to work for the company, the employees will want to stay longer, increased productivity and the company will gain an exceptional reputation. When employee satisfaction is not addressed, the ...
If these metrics are met the organization will have no problem attracting and retaining new employees. (Ops, 2012) Dealing with the firing and hiring of new employees can become expensive as well detrimental to the morale of the company. Having an employee satisfaction score card can help the organization determine employee needs and overall feelings about the organization. Collecting a survey on things that matter to their employees will give the organization an idea of their needs which will help improve production.
Some of the things that companies could do to improve job satisfaction for example, would be to identify when an employee is bored on the job, address it, obtain feedback from the employee for ideas to make their job more interesting and challenging. This would allow a leader to assist this individual in designing different ways to perform duties or depending on individual’s future career goals and performance level, may need more responsibility or promotion in order for the employee to maintain job satisfaction and retention with t...
Another reason may also come from an employee getting a good, decent salary. This not only improves the job satisfaction, but gives the member of staff an understanding of the fact that they get fair payment for their labors. “[But] if an employee does not get satisfaction in their work, they may seek satisfaction in other work unrelated areas. He or she may also be content with work as it relates to those work-related areas. Job dissatisfaction may also cause an employee to quit” (Robbins).
It is well established reality that organisations in the world today can no longer survive without focusing on their employees. If they have to be at the competitive edge they have to invest in human resource, and placing their employees on top priority. This notion has lead to the strategies that, most organisations are pursuing through employee management. To achieve the optimum performance from employees organisations must motivate their employees, and have to engage them in activities that will benefit and help employees in achieving their predetermined goals and objectives. In order to achieve this, it is imperative for managers to set in motion work conditions that will help employees to achieve satisfaction of their job, low turnover and absenteeism rate and promoting the environment that promotes the organizational commitments and organizational citizenship behavior. Job satisfaction has been identified as a major requirement for organisations which aim to achieve excellence in their operations. Armstrong (2003) refers to job satisfaction as the attributes and feelings people have about their work. By extension, job satisfaction will mean positive or favourable attitudes towards one’s job whilst a negative or unfavourable attitude indicates job dissatisfaction.
In many organisations, managers and bosses have found it a struggle implementing successful strategies to improve job satisfaction and productivity among its employees. While dealing with unproductive, unmotivated and unsatisfied employees, there is an increased risk for turnover, which can be prevented. The risk of high turnover is a problem to workplaces as turnover has been proven to ‘take its toll’ on productivity as it disrupts current projects and increases workloads for other employees. It also has a negative impact on team cohesion (Patrick and Sonia, 2012). Job satisfaction is one’s general attitude to the job, and higher the job satisfaction, the more likely he/she will hold a positive attitude towards their job (De Menzes, 2011). De Menzes (2011) believes that employees who are satisfied with their jobs are likely to be more committed to their organisation and be more productive. People are significantly more productive when they are content and achieving individual and organisational goals are able to be fulfilled in a work environment where employees feel happy and motivated. Interventions which can be used to improve job satisfaction and productivity to decrease rates of turnover and unmotivated employees include an increase in workplace training, as well as performance pay.
The problem of job dissatisfaction is a global workplace issue. Although Americans are happier in their jobs, satisfaction in the United States is declining due to downsizing and overburdening. (Robbins & Judge, 2009). Before outlining job dissatisfaction a definition of job satisfaction is needed. Job satisfaction is “[an] individuals’
Every organisation in the world today is putting a lot of efforts, time, and resources in the human management. As this is, an excepted reality that no organisation in the world can vie in this globalised world just on the mere basis of their product and services. In order for an organisation to be successful, it has to invest substantially into the domain of people skills, and their behaviour. Due to stressful working environment, many organisations loose employees due to lack of motivation, stress, lower employee job satisfaction and other contributing factors of behavioural sciences and psychology. All these factors have negative effects on the organisation and organizational behaviour simultaneously. Many experts are in concord that all these factors create disoriented and unmotivated employees and affect the organizational overall targets and higher dissatisfaction of the employees.
The purpose of this report is to brief the management on the importance of employee satisfaction in achieving the competitive goals of the organization through increasing the retention of the employees.
Improving employee job satisfaction brings along additional benefits such as a direct impact on increase customers’ satisfaction and employees’ work performance. Satisfied employees tend to add extra effort to job performance, then work harder and better. Hence the organizational success totally depends on human capabilities, highly satisfied work force is completely essential for an organization.
Job satisfaction represents one of the most complex areas facing today’s managers when it comes to managing their employees. Many studies have demonstrated an unusually large impact on the job satisfaction on the motivation of workers, while the level of motivation has an impact on productivity, and hence also on performance of business organizations. There is a considerable impact of the employees’ perceptions for the nature of his work and the level of overall job satisfaction. Financial compensation