Definition of Terms
Emotional intelligence is the individual ability to handle and detect the emotion that they experienced based on the information that they get, (Robbins & Judge, 2007). The person’s ability to control and manage their own emotion based on emotion in perception, managing self-relevant emotion, managing other’s emotion and utilization of emotion. Emotion perception is understanding and interpretation in own emotion and surroundings. Managing self- relevant is about how to manage and control the emotion. Managing other’s emotion which is capability to understand others emotion in surrounding.
How would you explain the concept of Emotional intelligence to another person?
Emotional Intelligence (EI) was a tentative proposal that ‘some individuals possess the ability to validly reason about emotions and use them to enhance thought more effectively than others.’ (Mayer, Salovey & Caruso, 2008 p. 153) when it was introduced in 1990. It was for two books by Goleman: Emotional Intelligence (1995) and Working with Emotional Intelligence (1998) to draw public's enormous attention to EI.
The concept of Emotional Intelligence was developed for the first time by two American university professors Peter Salovey and John Mayer, they concluded that people with high emotional quotient are supposed to learn more quickly due to their ability. In their article on Emotional Intelligence, they have defined Emotional Intelligence as “the subset of social intelligence that involves the ability to monitor one 's own and others ' feelings and emotions, to discriminate among them and to use this information to guide one 's thinking and actions”. (Salovey & Mayer, 1990; Mayer & Salovey, 1993) but subsequently Salovey and Mayer came up with more simplified definition of Emotional Intelligence which means it is “The ability to perceive emotion,
Emotional Intelligence is very vital to our social kills and how we react to certain situations. According to (Social Learning Theory: How Close Is Too Close, 2017), emotional intelligence includes elements of social intelligence, self-awareness, and self-regulation of emotions. Our emotional intelligence impacts how we interact with family, friends, and co-workers. People’s emotions are often triggered by situations that they have no control and they begin to feel stressed or hopeless. According to (Hurley, 2002) emotions are automatic responses that are prompted by what occurring in the environment that causes our bodies to react very quickly. In this essay, I will be discussing how we can be “in check” with our emotions, how to manage our
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
Emotional intelligence serves an important role in leadership. Emotional intelligence is a concept that many people may not know exist when thinking about how qualified a person may be for a job. In this paper, there are three main objectives; to define and point out the differences between emotional intelligence and traditional intelligence, identifying why emotional intelligence can be learned, and identifying the relationships between emotional intelligence and leadership/motivation. I will finish with an examination of my encounters with managers exhibiting low and high levels of emotional intelligence.
Daniel Goleman describes emotional intelligence as "the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotion well in ourselves and in our relationships (Goleman, 2000).” Goleman goes on to explain that emotional intelligence can be broken down into two core competencies. These competencies include personal competence and social competence. Personal competence includes traits such as self-awareness, defined as being aware of what you are feeling; and self-management, which is what you do with your feelings once you are aware of what you are feeling, or exercising control of your feelings. Social competenc...
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
Daniel Goleman, who help to popularize emotional intelligence explained in his book that the success of a person does not depend on our academic studies or the intellect, if not the emotional intelligence. Emotional intelligence is the ability or gift of being able to control, identify, and understand feelings and emotions correctly in a way that facilitates relationships and makes them more productive; We are not born with emotional intelligence, we can only create, nurture, and strengthen through our experiences and knowledge. There are positive and negative emotions they can help or cause problems, depends on the ability to handle them. People with high emotional intelligence doesn’t mean that you have negative emotions, but when they
2.3 Findings and Discussion
2.3.1 Relationship between emotional intelligence and work performance
One of the key questions proposed in this study was addressing the relationship between emotional intelligence, its components and work performance of undergraduate hospitality students.
The results of the descriptive statistics examined the mean scores for four components of emotional intelligence. What was interesting in this data is that the respondents scored higher means for components of social awareness and emotional- self awareness (m=3.88 and 3.87 respectively.