Emotional And Emotional Self Control

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Emotional self-control is defined as recognizing destructive emotions and maintaining control over our impulses while acting upon them. The idea of emotional self-control is important to people in multitude of workplaces, but it is crucial for anyone in a leadership position. Strong emotional leadership is directly related to emotional intelligence. The public looks upon leaders as an example to display an even-tempered manner while facing hardships. This week readings include ideas of diffusing emotional reactivity, using responsive listening, reacting emotionally and showing empathy. The chapters also demonstrate different scenarios of using emotions, understanding emotions and managing emotions. Human beings have a physiological response of fight-or-flight to various stressful situations. Shankman categorizes stress into four sections: situational, encounter, anticipatory, and time. Being aware of the stressors is helpful in managing emotions and it also requires self-awareness. The book uses the example of a “hot button” as a stimulus that triggers instinctive reactions. It is difficult to controlling triggers and emotional impulses, but it is not impossible to regulate your actions and behaviors caused by the triggers. Nichols also expresses the idea of anticipating stressors for future conversations to prevent overreactions. Emotional self-control is not about ignoring our emotions but learning to manage the emotions to enhance leadership during substandard situations. This leads to a greater control of your responses and results in a great deal of intentionality, an important aspect of emotionally intelligent leadership. Before emotional self-control can come into play, listening is the most important aspect of a conversa... ... middle of paper ... ...sation. Reactive openness and a balance between thinking and feeling are required before achieving empathy. Since not all people are the same, different people have different emotional needs. Different ways of showing sensitivity include acknowledging the persons feelings, listening without agreeing or disagreeing, and listening to but not pushing too hard for feelings. Being empathetic and showing sensitivity can strengthen a person’s ability to listen. In conclusion, good leadership can be based on how well a person uses his or her emotions and to overcome a difficult situation without overreacting. Displaying a calm and efficient demeanor in a tough environment shows a persons capacity to be an emotionally intelligent leader. I can apply all the lessons I have learned in these chapters to become a more effective listener and also enhance my skills as a leader.
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