Therefore M&S must deal fairly with the info they receive from consumers and tell the customer what data the have collected, upon that they must tell them what you are going to do with that information, and consult with the customers before taking any actions. For instance they must ask for permission before sharing the information with a third party, therefore the most important point to consider is to Keep the data collected safe and secure. Website terms and conditions ---------------------------- The terms and condition are important and must be informed to the consumer before making a transaction. Different companies have different terms and condition therefore M&S must make sure they make it clear for their consumers the terms an condition of making this transaction. These terms and condition inform the customers of the Data protection act considerations, which is designed in interest of the consumers comfort in the transaction, reassuring them that the details they provide is kept safe.
Many technological developments are being tested and today even implemented through that very system, of e-payments. Already being used today are smart-cards and e-wallets, which in fact work well at creating a safeguard for customers information. Customers now have the convenience of quick and more efficient ways of making transactions and saving data effortlessly with the click of a button. Authentication programs such as VeriSign Secure Site Program, allows one to learn more about web sites users visited before they submit any confidential information, in addition to permitting one to submit sensitive information like one’s own credit card number. Such programs are being used on sites such as Ryerson’s website, where students can make payments through the system where credit card information is used.
Electronic contracts exist in various ways. For example, agreements can take the form of “click-wraps”, ”browse wraps” or “shrink wraps”. Click-wrap and shrink-wrap agreements enable parties to enter into a binding ... ... middle of paper ... ...ted to such transactions. Evidently, however, business people are presented with a greater challenge of keeping the up-to date with the trends in legal issues pertaining cyber law to avoid hurting their businesses. Works Cited Blythe, S. (2005).
Online Ethical, Legal, and Regulatory Issues in B2B versus B2C Introduction Companies doing business on the Web must be certain of their ability to manage the liabilities that can emerge as a result of today's online business environment. This environment includes laws and ethical factors that are sometimes different from those in the brick and mortar setting. The online environment often forms a network of customers who can have considerable levels of communication with each other. Online businesses that break the law or violate ethical standards, therefore, can face swift and harsh reactions from customers and other stakeholders who will quickly learn of the businesses' unscrupulous online behaviors. Online customers also have much more interactive and complex relationships with online businesses than they do with traditional companies.
A company have to make known to its client of the warranty and liability involving their goods and services. When conducting and International e-commerce, Warranties and Limitations on Liability plays and important role according to Jacqueline Klosek: "When conducting business online, especially with consumers, it will also be necessary to consider the potential application of foreign law regarding certain contractual terms. Many jurisdictions provide that there are certain mandatory warranties that will apply regardless of what is stated in the contract.
It is also necessary to have a fulfillment facility to ship products to customers. However, if you are just selling software or information, fulfillment can occur with a file download mechanism. It is also important to be able to accept returns and handle warrantee claims if necessary. There should also be a method of offering customer service through e-mail, on-line forms, on-line knowledge bases, or any other on-line mechanism. Many of these elements are necessary to perform commerce, but the specifications around e-commerce are noteworthy.
Online market places such as eBay, Amazon, and Rakuten have made shopping more convenient. With just a click, we can have our desired purchases shipped directly at home. No sweat right? But do you ever wonder how easily we can find certain items that go exactly with what we are searching for? Product listing ads have made our searches easier.
E-commerce is also a way for organizations to exchange information with customers and vendors to the benefit of everyone involved. Eventually, e-commerce will likely replace the movement of paper within and between organizations, as well as between organizations and consumers (Rush: 2003). Electronic commerce and Electronic Banking are two most important areas where applications of biometrics have emerged. Advances in the technology used for electronic transactions have opened these areas to biometrics. Applications include Electronic Fund Transfer (EFT), Automated Teller Machine (ATM), cheque cashing, credit and security, smart card security and online transactions (Encyclopedia, 2008).
As the technological network improved rapidly and both sellers and customers could gain the benefits from e-commerce, it became favorable for the game-changer to emerge. Also, willingness to improve the online shops lead to a lasting impact. Providing a convenient way for customers to the marketplace and creating more interactions between sellers and customers were the reasons why e-commerce was a game changer. A convenient way to the marketplace is provided by e-commerce as it is available anytime for every customers. This can meet the need of the customers who have not enough time (“The Internet and the Consumer Marketplace” ,2012).In other words, they can get into the online marketplace at any time, through Internet, even though they are lack of time to purchase goods they need from shops.
In other words: e-commerce transactions will sometimes result in e-disputes. To confirm that all parties anxious will feel they can safely participate in e-commerce transactions it is essential that e-disputes are resolved adequately, because doubt over the legal framework may hold back both consumers from purchasing products or services over the Internet, and trader from entering into the electronic market place. Online dispute resolution (hereinafter—ODR) is a branch of dispute resolution which uses technology to make simpler the resolution of disputes between consumers and traders. It mainly involves negotiation, mediation or arbitration, or a combination of all three. In this respect it is often seen as being the online equivalent of alternative dispute resolution (hereinafter—ADR).