E-Marketing - Promotion and the Communications Process

2050 Words5 Pages

E-Marketing - Promotion and the Communications Process

Introduction

In this assignment I will be using a case study to demonstrate an

effective promotional campaign plan for the launch of a new e-business

- selling wine over the internet.

The name of the e-business will be 'The Wine Seller', which will help

promote brand recall. This will also form the basis of the PR and

Advertising campaign.

The steps taken will include:

* Promotion Plan/Objective

* SWOT Analysis

* Formulating a marketing and advertising plan

* Setting the Marketing Objectives

* Identifying the target audiences

* Evaluating and implementing the communications mix

The promotional campaign budget is £500,000.

1. Promotion Objective & Plan

'The Wine Seller' is a small company offering high quality products to

two main target markets.

The main business objective is to generate awareness of the website

facility to the existing customer base, respond to the needs of

potential customers and generate awareness to both existing and

potential customers.

Therefore the main objectives of this promotional campaign are to: -

* Create a brand image

* Increase competitiveness

* Improve efficiency

* Add value for the customer

To fulfil these objectives we need to improve communications, enhance

customer service, increase sales, reduce costs and evaluate the

impact.

A promotional plan is critical for the development of a successful

promotional campaign.

The organisation should ask itself: -

· What are the overall goals of the promotional campaign

· What is the organisation trying to achieve

· What resources does the organisation need to achieve the objectives

· Which elements of the marketing mix are most appropriate

We already have database information about the two main target

markets. The information leads us to the conclusion that both markets

demand quality, and a wide range of products.

Quality and value for money rather than being the cheapest is more

important to these markets. Therefore the market segment is described

as demo geographic.

The e-business wants to generate awareness amongst current and

potential clients in both the hotel/catering industry and private

consumers.

The product the organisation has, is well established. The website

will add value to the product and service delivere...

... middle of paper ...

... 8 Sundays @

£25,000) £200,000

Cost includes production

Reprinting of all stationery £ 15,000

Search Engine Optimisation & Data Mining £ 5650

Wine Tasting evenings in Country House Hotels & Promotional offers

£100,000

Conclusion

It is important to the marketer to understand how communication works

in order to send the right message to the right people at the right

time using the correct medium for the audience.

It is vitally important that after a communicating that the results or

findings are monitored and evaluated.

Evaluation measures the success or failure of promotional campaigns.

These promotions sometimes fail due to poor objectives and a poor

understanding of customer needs and wants.

Successful e-businesses realise the importance of integrating their

offline and online marketing activities.

Any promotional activity should run over a reasonable time scale in

order that the receivers of the message recall the content. This helps

reinforce the message and leads consumers to Purchase.

The internet is the biggest library and storefront in the world and

therefore an ideal platform to sell products and ideas and research

competitors.

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