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Essential questions on cultural diversity
Background Of Multinational Corporations
An article on the impact of cultural diversity
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Globalization and technology advancement bring the world closer and closer. People no longer live in isolated environment. They interact and exchange value, knowledge, background, culture and way of thinking. Looking at business perspective, competition become more dynamic than ever before. They need to have creative ideas in order to satisfy the high demand of customers. Diversity in organization is a key to solve this common issue. This is why most multinational corporation is more successful in term of doing business than local ones. Research proves that having a variety of background of employees is a key to sustainable competitive advantage. For example, British American Tobacco, a world’s second largest listed company in tobacco industry, develop a human resource management tool where employee is an inherent asset. Senior employees will be provided with international assignment which they have opportunity to work, on medium term basis, across different countries. The tool which is referred to as “Center of Excellent” is a unique yet promising management activity. Diversity can be in many types, i.e., age, gender, race and ethnicity, education, physical and mental ability, culture, problem-solving ability, critical-thinking ability, team-building ability, communication ability, income, and number of experience. …show more content…
It is harder to manage people from different background and belief. Suppose diversity is not well managed, discrimination and conflict of interest may come into the organization. In brief, an organization with a range of skills operate more successful than that with a unity of background. However, it requires management’s awareness of its usefulness, implication and application so that they can utilize diversity to the maximum
Workforce diversity refers to the existence of individuals with different cultural, economic and social backgrounds within an organization (Claretha, 2014). In the modern world, there is increased level of diversity in the workforce due to increased level of awareness and socioeconomic interactions among people. Therefore, organizations have become multicultural places which require effective communication to ensure organizational success. That is, in the modern global community, the workplaces in various organizations have become more culturally diverse (Claretha, 2014). This has had serious impact on the personal and professional relationships among employees depending on the communication model that is established in an organization. In addition, due to the increased level of competitiveness in the business environment, organizations have been forced to establish suitable framework to effectively manage human diversity. This paper will analyze the concept of workforce diversity and organizational communication and determine its benefits and possible disadvantages in relation to business success.
With market globalization and international competition, firms have come to realise that a diverse workplace is a strong competitive advantage in today’s markets. It helps to attract a diverse customer base and provides new perspectives in an organization. We see diversity initiatives being implemented to improve corporate productivity and performance.
The majority of the global economy workforce today is very diverse that include people from multiple nationalities and different backgrounds. In order for businesses to stay competitive in the market, they need to adapt to those changes so their company can continue to grow, prosper and attain success.
Workforce diversity is a popular concept in present scenario of globalization as MNCs from different countries trade in worldwide.
For whichever of these reasons that motivates them, it is clear that companies that diversify their workforces will have a distinct competitive advantage over those that don’t.
In a world that has grown increasingly smaller due to mass media, world travel, and readily available information, the workplace has grown increasingly diverse in both gender and cultural aspects. Individuals no longer live and work within the confines of their geographic locations. At almost any position with any company the individual employee is a part of a larger world economy that harvests assets from the ends of the earth. Because of this, companies seek to capitalize on diversity to become more creative and flexible in their business models.
" 2. As you know, we are in a competitive world, to be competitive in the global market, business should give priority to diversity in demography and culture. Diversity in the workplace is a key for any business success. AS we have seen in the example IBM Corporation is a pioneer in valuing and appreciating its diverse workforce. So a company needs to understand the importance of the diverse group in the workforce.
The use of culturally diverse business teams is an increasingly common situation in today’s world; especially as the world continues to become a global village. Leveraging on the cultural diverse backgrounds and experiences of members of such teams can be a source of improved performance which can ultimately reflect a competitive advantage in the business market. As Symons and Stenzel (2007) aptly state, “culturally diverse teams are more likely to engage in innovative `out-of-the-box' thinking, given their different life experiences in diverse social environments.” Another pointer to suggest that multicultural teams tend to be a source of competitive advantage in business is found in the paper by Di Stefano and Maznevski (2000) where they state that “multicultural teams have an enormous wealth of material with which to create innovative approaches to complex organizational challenges.” They furthermore state that “today’s business cannot flourish without the creative value afforded by high performing global teams.”
In today's global business environment, managing diversity in human resources has become a very important and crucial issue. Human resources management has a lot to deal with managing workers/employees from different countries and nationalities. Managing multinational human resources becomes an issue not only in the multinational corporations, having their offices or plants in different countries, but also in the domestic companies, with domestic workforce becoming more and more diverse each day. Creating an HR that has the ability to recruit and select the right people and the ability to effectively socialize and train employees will allow multinational companies to excel in all business aspects.
As stated before, we as people tend to identify with people that share some of the same cultural and ethical values as we do. When an individual feels like they isolated from the majority they may perform at lower rates. They start to feel like they may not belong. Not having a sense of belonging in an organization can cause an individual to seek other employment. When leaders do not selective employ diverse members it can lead to a high turnover rate within the organization.
He indicated the marvel of assorted qualities in the workforce today in most of the scientific literature in Business Administration. Good management of diversity in enhancing organizational performance contributes; it is essential that organizations are managers is fully aware of the reasons for diversity. It is one of the reasons is that the current work activities become more evolved and complexity greater than it was in the past. It is therefore considered to understand the concept of diversity, cognitive strongly desirable for good management. However the whole, research projects expensive research on this matter has become.
This is highly important especially since many companies interact with different cultures and clients. If not dealt right, diversity can cause some issues such as miscommunication, prejudice, racism, lack of respect, disabilities, generation gap, harassment, consistency, ethical and cultural differences and lifestyle acceptance. Although communication in the workplace may have its ups, it also come with its down, such as it can place impediments in the way of effective communication, which can directly dampen productivity and the cohesiveness of small groups. How can one fix the issues of diversity in the workforce?
...e located and the human resource management to effectively manage the global workforce diversity. Furthermore, management practices across nations should be more focused in terms of enhancing expatriates’ experience with cross-cultural training. It is also highlighted that executives of international firms must efficiently devise the best strategies and plans to increase the business positive performance and for controlling resources of their foreign subsidiaries. As a consequence, global managers play a very important role in the development and success of multinational corporations in the current competitive international market since there are numerous issues that they have to deal with in the operating process. If the enterprises could overcome the management challenges, they would gain great opportunities in the global economy and achieve favorable outcomes.
Moreover, this equivalent opportunity concept in workplace diversity is aimed for guaranteeing that business organizations make the most out of the difference from workforce varieties rather than to losing ability which may help the businesses to be more proficient and effective. Workplace diversity carries with the heterogeneity that should be sustained, developed and acknowledged as method for enriching organizational effectiveness in this modern society (Henry & Evans, 2007). In order to make sure organizations achieve the diversity goals, businesses should take the appropriate actions to boost culturally diverse employees. Thus, businesses need to gain progress toward multiculturalism, which should incorporates to avoid employees ' impression of the degree of separation and bias, the equal rewards and punishment, the openness of critical information, and the chances for employees to stepping up for their career goals in future (Brown, 2008). Truly, develop and implement multiculturalism in the workplace is not an easy thing to do for businesses. It needs a certain numbers of policy and regulations to follow and adjust before businesses or organizations are actually considering diversity. Also, work diverse group come from people that has different ages, ethnicity, and sexual orientation working together to form a multicultural workplace. There are some
Diversity issues will gain importance because of the effective interactions and communications between the people. Diversity is the reality of the business world. It can have negative and positive impact on the employee’s behaviour towards work and work results. This also depends on how the employees have understood it and grasps it.