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Difference Between Negotiation And Mediation

Good Essays
Distinguish between the processes of negotiation and mediation. Examine the differences as well as how they relate to each other. Your answer must integrate your assigned readings and text materials. Mediation is a progression of a negotiation of a conflict of two or more people. This progression occurs when the people in the conflict become stuck and unable to move forward or even sometimes are unable to begin negotiations with one another. Once at an impasse, both parties can choose to bring in a third party of their choosing to mediate their conflict. This third party, a mediator, would have no connection to the people in the conflict with no opinion or desire as to which way the conflict is resolved. As mediators, they should be unbiased and neutral. A mediator cannot make judgments or binding decisions; only the parties can decide what happens. They are to facilitate the conversation, not sway it in any direction, and enable both parties to express their underlying issues, needs, and interests to bring about…show more content…
The first topic was “steps for active listening” (Moore, 2014), where it reviewed the importance of determining the emotions a party is feeling from what they are saying, then to reiterate those feelings using You are, It is and When. If the party responds, that what you have stated is accurate regarding their emotion, you should request the party to discuss their feelings further. If the party responds that what you have stated is not accurate regarding their emotion, they will explain their emotion further at which time you would reiterate those feelings using You are, It is and When. If the party responds that what you have stated is accurate, then you ask them to discuss those feelings further. If not, you would go through the process again. Unless you receive push back from the party, then you would end the process. (Moore,
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