We as critical thinkers need to be open to other people’s opinion but listen with caution to all of the facts before we make any assumptions or judgments. Recommendations 1. Don’t always believe everything that you hear and always ask yourself what the issue is. 2. Always try to find the conclusion and look for indicator words.
Communication is the process of exchanging or expressing information between two or more people. The information can be conveyed using words, sound, sign or behavior to make it more effective to the recipient. One of the common way of sending the information is through talking, speech or announcement or well known as verbal communication. Through this act, in order for the information to be effectively perceived by the audience, the audience need to have a good listening skill. Listening is different than hearing because listening involves ones attention to a sound or in communication case to an information send by the speaker verbally.
The first phase in the listening process is attending. Attending is willfully striving to perceive selected sounds. The most important factor of attending is preparing to be physically and mentally ready to pay attention. We should focus mainly on attending to the message rather than encountering inner thoughts and feelings. In my day-to-day life, I try to get ready to attend even though it could be difficult at times.
Listening styles refer to the different ways people listen and analyze the content of a conversation. Usually, these styles either have to do with the way listeners choose to receive the message or with how they analyze the message. Listening is very important because we listen in order to establish and communicate power. There are few types of listening that can be used in order to communicate effectively. Emphatic listening is when we listen in order to support the person speaking.
This applies to my situation, if I did not notice his facial and behavioural cues, I would have not known what he wanted or if he was in pain. As said in the article, clients do not want to speak sometimes, so as a nurse, it is crucial to see their non verbal cues and if you do not observe those, you cannot initiate a therapeutic relationship with the client, and you will not be able to provide the best care either. Not only that, but non-verbal communication sometimes gives you more information, rather than asking questions and listening to responses. It adds to their verbal communication and both should be observed when providing care. Revise Approach For next time, instead of finding out myself what I should do, I should have asked the primary nurse of how she speaks to the client because she has provided care for him before.
3); by these studies, it may be important to understand while at appointments where you may already be nervous. However, listening is not automatic, it requires our full and conscious attention. (Purdy, Borisoff, pg. 7) Ethics are about decision-making and behavior—what is the proper thing to do in any situation. What we should do involves action; and listening, as much as any aspect of communication, is action.
It is best to avoid technical terms that the patient may not be able to understand. It is important for the nurse to express herself clearly to avoid confusion. Before starting the process, patient consent is required. It is also important to ask the patient about health beliefs and practices. Once the general structure of history is established, one can begin asking about presenting complaint, past medical history, mental health followed by medications history.
Why? Suzie actions do not represent an appropriate client/clinician relationship. It is imperative that the clinician establish appropriate boundaries in the beginning stages of every therapy plan. Without appropriate boundaries, clients may become anxious and treatment expectations will be blurred (Roth & Worthington, 2011, p. 361). Additionally, it is not appropriate for Suzie to share too much personal information.
I personally would probably not use PAS for personal beliefs and morals, but I would at least appreciate the fact that it would be available to me in the end. In any event, the decision is ultimately up to the patient and only the patient. The doctor can point out treatment plans and the alternatives, but cannot coerce the patient into choosing PAS. In conclusion, we make decisions in our everyday lives some of which are just as important as deciding to participate in PAS. No one else can make those decisions for us.
Before reading this chapter, I did not think about this point. In my future practice, if the clients fail to describe their problems and are reluctant in agenda setting, I will investigate further about their thoughts of why they feel difficult to do so. Is it because they have too many problems and do know how to select a major one? Or is it because they do not fully believe the efficacy of the therapy? If it is the former reason, I will tell the client that we can work one by one but he/she needs to make selection first.