Designing an Orientation and Training Program

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Designing an Orientation and Training Program By designing and implementing an orientation and training program, a company can expect to receive benefits. These benefits may include improved communications, knowledgeable employees, increased productivity, and improved employee satisfaction levels. This training could also have impact on employee retention, thus lowering turnover rates, which can cause a company valuable time and money. In designing these types of programs, a company should assess the needs of itself and employees. A training supervisor should have a classroom, within the administrative center of the business. This classroom should be stocked with appropriate supplies and tools a training supervisor will need, no matter what type of employee is to be trained. As to maximize use of time, training classes should be held only when there are three or more employees who need to be trained in an area, for scheduling purposes. When the company has hired at least three new employees, a schedule must be set in order to train them. This example covers sales clerks for a large department store. Training will consist of three days, in this case it will be Tuesday, Wednesday, and Thursday. The new employees will be instructed to report to the administrative building, and given a room number in which training will be conducted. New employees will be told the hours they will be expected, and an overview of the training program. The beginning of class should include a warm welcome and introductions all around. During this time, the employees will introduce themselves to the training supervisor and the other new employees. The training supervisor will hand out employee manuals, which discuss all topics the... ... middle of paper ... ...can be costly to train new employees frequently. Employee retention is also important to regular customers. Customers prefer to see familiar faces, rather than inexperienced employees. Designing an orientation and training program for new employees should be detailed and planned with organization in mind. This allows for fluid learning by the new employees, so they do not become confused or overwhelmed by this new material. By having proper paperwork and tools, the training supervisor will have necessary means to conduct training, without having to stop and search for a particular item. This planning will be conducive for a company to aid in having well informed and satisfied employees. Reference Rue, L. and Byars, L. (2004). Supervision: Key link to productivity. (8th ed). Retrieved November 9, 2008, from Axia College, aXcess, MGT-210 Course Web site.

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