Descriptive Essay On Makeup Shop

1062 Words3 Pages

The first store that I went to shop was MAC that cosmetic speciality store and only has own products from the company. The reason that I choose the store was that MAC is one of the big company in the beauty industry and I might be able to work for the company in the future as coming makeup artist. I went there around 10:30 and was not very busy with a customer. Even if the store was not very busy when I was in the store, however, an employee of the store did not seem interested in me and other customers. The employee just greeted us using the social approach that asked “Hi, how are you today?” with personal zone and no smile and left after asked if help was needed. She greeted right after we just came to the store but her appearance and manner …show more content…

The reason that I choose the store was that they have 50% off sale which is good and I want to make a real purchase there. I went the store around 11:30 and was a little busy with several customers but I still was greeted with smiled and asked if I needed any help. They used 10-10 rule that greet within 10 second or 10 feet and their appearance and manner convey a favorable impression to greet customer. The employee did not push and just explained a little bit about the on-going sale and what are the new clothes of this season and let me look around the store. But she was still caring me if needed any help very friendly. Also, the employee asked me to try on the clothes and checked the size for me. She approached with a benefit approach presenting how much the price was going down with the sale and a few functions of the clothes that can absorb the sweat when I am doing workout. A strength of the salesperson’s presentation was that she could make that I feel comfortable with her presentation. She talked about her personal opinion a lot. Even if the employee did not any push and encourage a lot, I was still approached and asked several questions and made a purchase. The employee was very friendly, asked questions at cash and gave me free fitness

More about Descriptive Essay On Makeup Shop

Open Document