Dell's Solution for The Y2K Bug

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Dell's Solution for The Y2K Bug

The company in which we choose to perform an analysis concerning the Y2K problem is Dell Computer Corporation. We were able to find many outstanding measurements that Dell has taken to make their computer hardware and software compliant for the year 2000. We also found how Dell is helping their employees and most importantly, their customers in dealing with the Y2K problem.

Before we move on, we would like to give you a quick preview of Dell's background, the type of computers Dells has to offer and how the Y2K bug will affect their production line. We will also discuss the type of software Dell has to offer with each customer’s purchase, and how each software purchase has a chance of being affected by the Y2K bug.

Through this report we will also discuss the five steps which Dell Recommend. These steps will help Dell and its customers prepare for the Y2K millenium, and will help avoid any major downtime within the company.

The Y2K problem is a big issue to Dell and many other small or large business owners, and how the Y2K problem can paralyze the world when the year 2000 arrives. In other words, what needs to be done, and how do we prevent this problem from hurting our economy and our communications technology. The most important question in every ones mind is what to do to solve the Y2K problem. This will be discussed in detail.

Michael S. Dell founded Dell Computer Corporation in 1984. Its main headquarters is located in Round Rock, Texas and is the leading direct computer system company in the United States. Dell’s viewpoint in the computer industry was to bypass the middleman who adds little value to the product. Its main focus is to sell custom-built PCs directly to the end-use...

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...software patches. Therefore, one solution is implemented primarily in the BIOS, by modifying the Power-on Self Test designed to make sure the correct date is passed to operating system when retrieving the date information from the BIOS. Another solution is implementing a “Patch” program that corrects the RTC date through BIOS calls.

Achieving the Year 2000 compliance is dependent on many factors, some of which are not completely within the computer company’s control. Various computer firms have broken their process into various steps, which are the following; Awareness, Assessment, Renovation, Validation, and Implementation for IT Applications End User Supported Applications, Infrastructure, Business Partners and Embedded Devices. Up to this point all of these steps have been successfully completed and it has been through testing from December 1998 thru 1999.

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