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What is negotiations essay
The importance of negotiation in conflict management
The importance of negotiation in conflict management
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Negotiations are an essential aspect of business life and success. Defined as a bargaining decision-making process in which two or more parties or groups are seeking an agreement to resolve a conflict, allocate scarce resources, or settle a matter of mutual concern (businessdictionary.com). Because of the perceived rules of negotiation, some may suggest that there is no deception in negotiation because there is an awareness that they can expect lies and neither party is speaking truthfully about their position. Many believe successful negotiations can be enhanced by deceptive tactics, such as strategic misrepresentation, exaggeration, and withholding of information. But are using these various deceptive tactics ethically justified?
Deceptive
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But when does concealment constitute as deception? Withholding information intentionally in order to mislead the other party is unethical because they might have chosen differently if they knew all the information (Provis, 2000). Along with withholding information, being vague with information can have a negative impact on the possible alliance and could increase conflict with misunderstanding. Often one’s vagueness fosters growth that are good for their self-interests, but could be harmful when used to promote products or achieve a goal. On the other hand, using vague language can enhance flexibility during negotiations. For example, a delivery time may be expressed as “five to seven days” or “a few weeks”. While this information is not very effective, it gives the party some flexibility and can protect the speaker from criticism if the information has some deviations (SHI Limei, …show more content…
If used properly, vagueness can make a word appear polite, helping both parties achieve respect, in which helps to achieve ideal communication (Zhao & Nie, 2015). Withholding information or using vague language can be both misleading and unethical if used incorrectly and tends to increase the level of conflict between negotiating agents. Ethical negotiators should always be open and forth coming with the other party, giving them all the information available as to allow them to make a responsible decision.
It seems that in negotiating, there is a general presumption of deception. However, as Provis (2000) says, if it is believed that the practice of deception is being used we could risk harming innocents. Also, people’s experience with negotiation vary widely and there is an asymmetry of knowledge. It seems unfair that parties with weaker ethical commitment prosper at the expense of those with a stronger commitment. There seems to be a rather large grey area in which negotiation tactics can be viewed as marginally unethical and justifiable under specific circumstances (Lewicki & Robinson,
The Truth in Negotiations Act was passed on December 1, 1962 requiring government contractors to submit cost or pricing data if the procurement met specific requirements in order to establish that the offer is fair and reasonable. The history of The Truth in Negotiations Act will set the stage for its significance in the twenty-first century. Prior to World War II, the United States government conducted its bidding process for procurement in an open bid environment. What was required for a bid was a complete description of the requirement, two or more suppliers capable and willing to complete the requirement, a selection based on price competition and sufficient time to prepare a complete statement of the government’s needs and terms. (Graetz, 1968). If any of these were missing then a negotiated contract would have to take place. This was a time consuming process.
John Ruskin once said, “The essence of lying is in deception, not in words”. With regards to what Ruskin talks about, deception is an act that Americans have lovingly embraced. It has been so embraced that we don 't even know if we are deceiving or being deceived. Stephanie Ericsson’s essay, “The Ways We Lie”, claims that “our acceptance of lies becomes a cultural cancer that eventually shrouds and reorders reality until moral garbage becomes as invisible as water is to fish” (343). In a sense, the relation between Ruskin’s quote and Ericsson’s claim is they both describe the current state of the American culture. The modern American culture is full of deceit and lies whether it’s to protect someone or hide a secret. And yet, we still accept
Negotiation is a fundamental process used in resolving conflicts, making business deals, and in managing working relationships with others. Negotiations occur for two reasons: (1) to resolve a problem or dispute between parties, or (2) to create something new that neither party could do on its own.
According to Merriam Webster, the term “ethical” can be defined as “rules of behavior based on ideas about what is morally good and bad.” Being able to differentiate between what is good, and what is bad is key when it comes to many things. One of these things includes persuasion. There are many concepts that can explain why certain principles of persuasion can be more ethical than others, and many that are critical to being an ethical communicator. Said concepts are explained in Rothwell’s text, In the Company of Others, Robert Cialdini and Steve Martins video, Science of Persuasion, and Stephen Carter’s text, Integrity.
The question of what constitutes morality is often asked by philosophers. One might wonder why morality is so important, or why many of us trouble ourselves over determining which actions are moral actions. Mill has given an account of the driving force behind our questionings of morality. He calls this driving force “Conscience,” and from this “mass of feeling which must be broken through in order to do what violates our standard of right,” we have derived our concept of morality (Mill 496). Some people may practice moral thought more often than others, and some people may give no thought to morality at all. However, morality is nevertheless a possibility of human nature, and a very important one. We each have our standards of right and wrong, and through the reasoning of individuals, these standards have helped to govern and shape human interactions to what it is today. No other beings except “rational beings,” as Kant calls us, are able to support this higher capability of reason; therefore, it is important for us to consider cases in which this capability is threatened. Such a case is lying. At first, it seems that lying should not be morally permissible, but the moral theories of Kant and Mill have answered both yes and no on this issue. Furthermore, it is difficult to decide which moral theory provides a better approach to this issue. In this paper, we will first walk through the principles of each moral theory, and then we will consider an example that will explore the strengths and weaknesses of each theory.
When you 're being honest with people, generally they are trying to be honest with you, so it makes the communication process much easier. I abhor the idea of lying to people just for the purpose of reaching your own goals. Even when he or she succeeds I do not think there can be felt a whole lot of satisfaction from the accomplishment based on lies. Maybe I am sounding too idealistic but I strongly believe that our society would be much better if only people became more honest to each other. Primarily, the issue of honesty is concerned with politics and often we can see many crude and brutal crimes made against humanity, which could have been prevented if from the very start people were not deluded by the politicians '
I will delve into the moral issues that people have when they think about deceit. My personal definition of deceit is when someone manipulates another person into believing what they are saying is the truth even if it may not be. In this paper I will argue that there are different degrees of deceit that don’t always break someone’s trust. The evidence I provide will show that our definition of deceit in our Western culture is impaired. It will show people who believe that deceit is morally wrong and it can only bring about distrust may need to re-evaluate their definition of deceit.
Often people think that telling lies will persuade the other party to comply with our preferred outcome, but that does not always work. Lies bring more consequences than benefits. The problem with lies is that they are lies; they are fabrications of the mind and does not hold any factual value, thus people tend to forget them, and leaving them more exposed to being caught. Lying in negotiations can come in various forms, but often comes in the form of fraudulent statements. A given statement may be defined as fraudulent when the speaker makes a knowing misrepresentation of a fact on which the victim accepts as true, and causes damage (Lim, 2011, pp. 171-178). If the liar is caught, the liar may be faced with possible criminal charges for falsification, or making false statements. The reputation of the liar would be significantly damaged and relationships would be twisted. Often, if one is caught lying, the trustworthiness of the liar would be severely diminished. The relationships between the liar and the other negotiating party would be damaged. In this case, lying would be considered as a breach in the relationship between the negotiating parties, as it is the cause that the relationship has gone sour. When a sense of mistrust develops, future negotiations would be very difficult, and or near impossible. This is very true in certain Asian countries like China. The Chinese put great emphasis than Americans and Europeans on respect and friendships (Lim, 2011, pp. 240-245), aspects of relationships in negotiations. Thus, if there was a breach in the relationship caused by lying, which leaves an impression of disrespect and unfriendliness, a favorable outcome from the negotiation would most likely be denied. Therefore, for any negot...
There is a lot of debate dealing with the ethics of business bluffing. Some say that the bluffing is ethical and that private life morality does not deal with business concern. Likewise, the ones against business bluffing on the grounds that it is an unethical behavior argue that bluffing amounts to deceiving the consumer or any other party within the business cycle. They also disagree with the proponents of bluffing that business morality is different from private life morality; they suggest that there is not much difference between the two and thus bluffing cannot be justified as ethical. Just like poker, business is largely a game that involves strategic bluffs. Business and private life worlds are completely different and the two thus demand
Lewicki, R., Saunders, D.M., Barry B., (2010) Negotiation: Readings, Exercises, and Cases. 6th Ed. McGraw-Hill Irwin. New York, NY
Regarding the ethics of persuasion there are many principles that are involved in it and in my opinion reciprocity is an ethical principle of persuasion. Mainly because it allows effective communication among others. According to Rothwell, “Persuasion allows free choice among available options” (24). Reciprocity gives people the option to give and receive with the opportunity of free choice. Throughout this discussion I will be explaining the ethical principles of persuasion like reciprocity and the not so ethical principles of persuasion such as scarcity. I will also touch base on what it means to be an ethical communicator and some of the factors that enhance ethical communication, such as being in a constructive communication environment
This type of lie is probably the nicest type of lie, in my opinion. This lie is told to achieve some good by telling a lie that will enhance or help the person that is being lied to or lied about. An example of this could be when you “like” someone’s picture or status on Facebook even if you don’t really like it. Some people just click “like” to make the person feel comfortable about posting it or
Something that complicates the concept of passive deception is what I call the question of importance. Passive deceit does not exist in every occasion in which information is withheld, but something is withheld in every instance of passive deception. So, what determines whether or not the withholding of information is sufficient enough to also qualify as deception? I contend that the two qualities, which I call determinants of deception, that separate deception from simple withholding are importance and likelihood, the latter is only necessary in situations with a certain level of doubt or during
Negotiations always occur between parties who believe that some benefit may come of purposeful discussion. The parties to a negotiation usually share an intention to reach an agreement. This is the touchstone to which any thinking of negotiations must refer. While there may be some reason to view negotiations as attempts by each party to get the better of the other, this particular type of adversarial negotiation is really just one of the options available. Among the beginning principles of a negotiation must be an acknowledgment that the parties to a negotiation have both individual and group interests that are partially shared and partially in conflict, though the parameters and proportions of these agreements and disagreements will never be thoroughly known; this acknowledgment identifies both the reason and the essential subject matter for reflection on a wide range of issues relevant to a negotiation. (Gregory Tropea, November 1996)
The two plays deal with similar issues of deception and hypocrisy present in the society and how people wear masks in order to conform to the social norms of their respective societies. Both the authors, Henrik Ibsen and Moliere have made effective use of ‘deception’ in order to bring their ideas and views through to their audience.’ Ghosts’ is a perfect example of a realistic play which attacks the hypocrisy present in the society and in its value systems. Ibsen therefore was known as the father of modern theatre. Tartuffe was written by Moliere in the age of reason. During this period writers usually wrote in a common genre which was known as the comedy of manners. As a form of satire, the genre of comedy was aimed at ridiculing human vices and follies in order to bring about a change in the society.