Dare's Apple Juice

1048 Words3 Pages

The world over, people have developed into an enigma of wanting the best. No matter how basic the service is or the product, despite their being market domination, this quest has seen every service provider fight to offer the best their services have to offer. Based on this realization as Gronroos (1990) points out the increase in productivity has been greatly influenced over the years by peripheral factors like client gratification. This has been the advantage of capitalism. Service providers have realized that offering a service is not good enough. This has in most cases been deemed to be the reason why corporate governance is of great importance where properly manifested. To this end one has to ensure that the two are above reproach to win that niche. This paper will evaluate how failure to respect this power has seen the numerous civil, criminal and class actions suits against Dale and where such problems rose from.

Public trust is an issue of great importance with reference to corporate responsibility. A company can easily lose its market share as well as profit margin where such trust becomes questionable. A company thus needs to ensure that they protect their public image so as to avoid a scenario where such trust is lost and or questioned. In most cases thus, what has been the case has been a circumstance where companies have had to go out of their way to ensure that they fulfill their corporate duties by not only providing quality services and products to their clients but also ensure that their products meet the expectations of their clients. What has been noted is that where the same fails to be met, potential clients have been known to boycott products of such companies at times to even a global perspective (Klein, S...

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...y duty to proof the genuine nature in the product but rather that of Intercontinental and Freshness Juice Company. As such the company instead of brushing off my opinions should have put their supplier at task to proof the authentic of their products.

References

Gronroos, C., (1990). Service Management: A Management Focus for Service Competition.

International Journal of Service Industry Management, 1(1), p.305-359. Available at: http://www.emeraldinsight.com/10.1108/09564239010139125.

Klein, J., Smith, N., & John, A., (2004). Why We Boycott: Consumer Motivations for Boycott

Participation. Journal of Marketing, 68(3), 92-109. Retrieved from EBSCOhost.

Strauss, D. M., (2009). Justice, legal validity and the force of law with special reference to

Derrida, Dooyeweerd and Habermas. South African Journal of Philosophy, 28(1), 65-87. Retrieved from EBSCOhost.

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