Servant leadership can be implemented in profit and bottom-line organization. For the success of any company that implements servant leadership, they must first walk the walk they are presenting. First, an individual must want to serve. A business must ensure that others such as customers needs are a priority. I truly believe in a business or service a company must ensure the growth and the well being of the customer are satisfied.
This vision may not seem like a long-term goal towards the company; However, increasing the number of loyal customers in any business will increase the revenue over time. Additionally, having loyal customers will boost the reputation of an organization and allow new faces to experience what loyal customers were susceptible to. While working at this organization I was aware of the mission and visi... ... middle of paper ... ...st paced, yet comfortable work environment that every employee will be honored to work at. In conclusion, this organization should focus more on their employees and less on profitability. This reasoning comes from the idea that efficient and appreciated employees will dictate the future of an organization through their quality of work and their outlook on the company they work for.
You always want to be ahead of the competition and make your company stand out amongst the rest. Company 's should always search for the best talent, have great technology and products that consistently meet the needs of your customer base, which will give the company sustainability and longevity. Efficiency in your operational processes is key to keep operational costs at a minimum while creating more productivity. Efficiency and productivity lead to more profits, which give you the revenue to do the things you need to do to keep the business running. Extra money gives businesses the much needed income to invest in their human capital, provide a ROI for their investors and give back through philanthropic efforts in the
The value on the return of the happy customer was significant that it directly impacts the success of the business. Lincoln Electric Company was very much coined on the term of customer satisfaction and they strive their best to provide the
Inspires Employees Today’s professionals or you can employees want more than just work. Actually, they want an environment where they can contribute straightforwardly to the company. If you create a loyal brand image among the customers and portray your next mission in front of employees they dedicatedly work to achieve more than you have planned. By doing so, your brand will be able to get uncountable quality customers who shop around your brand. Ending Notes: A good brand identity design work as a catalyst for other referral businesses.
To achieve customer satisfaction the firm needs to sustain quality service which will lead to increase in profits, improve the organizations image and save costs. All persons within the firm must be engaged in providing customer satisfaction, with management ensuring they provide a customer oriented environment which in turn ensures customer driven services. How a customer perceives service quality and the overall firm is influenced by the interaction with as well as the behaviour and personality of employees. Muniu (2015) states that many firms do major investments in order to improve customer loyalty while neglecting the importance of motivating employees to meet the goals of the firm. In today’s competitive market, motivating employees to offer quality service would result in customer loyalty through customer satisfaction and give the organization a competitive edge.
This has enabled the company to engender customer experience service that has improved the company’s productivity over years. The company has adopted numerous technological innovations to boost its customer relations (Fleisher & Bensoussan, 2007). Therefore, examining company’s capacity and being the leader in the retail industry, it is evident that the company has embraced a quality culture. The quality culture has enabled the company to remain profitable. The high customer relations have allowed the company to constantly provide and improve its product and service quality.
There is a simple reason for the belief that if an organization is successful then profitability will follow it. Their values also portray their belief in organizational success. We can build customer loyalty by revealing the values to the customer. Customers will often go out of their way to support companies that share their values. We can build employee allegiance by revealing the values to the employees.
"While money is important to employees, what tends to motivate them to perform at high levels is the thoughtful, personal kind of recognition that signifies true appreciation for a job well done. "-Expert Magazine Today, Employers will gain more respect from their employees if they treat them fairly and give them credit where credit is earned. The examples that I have uncovered conclude the need for employee motivation. A Manager must reveal the importance of their employee's presence within the company. If an employee is praised they will feel as though they are valued within the company.
Marketing builds relation with customers providing superior customer value and attracts them providing value added services as well as increases the number of potential customers in a regular basis. Marketing understands the customer needs, designs a superior strategy based on need, want and demand, builds strong relationship with the customers and capture value from the in return. Marketing creates customer loyalty and retent... ... middle of paper ... ...rvice. In fact, Sheila reckoned the market factors very importantly to her marketing plan. A better understanding of the market information can be useful for the successful marketing plan.