Critical Assignment: Charquinda Holloman

Critical Incident Paper Assignment

I will be interviewing CharQuinda Holloman. She was employed at St. Joseph Mercy Hospital in Pontiac, Michigan 48341. She worked as a patient care assistant. She was giving the option to quit or be fired due to the allegations of her appearing to be in a sleeping position. CharQuinda Holloman worked at this hospital for 5 years. She was also a single mom, and currently expecting a baby. By working as a P.C.A., she dealt with the elderly in assisting them with every day needs which included; washing up, brushing their teeth, combing hair, and toileting. She was responsible for taking vitals that included blood pressure, blood sugar, temperature, respiratory, and oxygen levels. She was responsible for charting

According to McGregor Theory X is representative of a manager influenced by the most negative aspects of classical managemental theories. In contrast, a Theory Y manager is one who adheres to the precepts of the human relations movement. Theory X states that people must be controlled and motivated to fit organizational needs; and that without intervention and direction, people would be passive or resistant to the achievement of organizational needs. (McGregor, 1957, p.23). Theory Y denotes that behaviors stemming from these managerial assumptions would lead to a more satisfied and more productive workforce. (McGregor, 1960, pg.

Whether she was looking at phone or not, she appeared to be in a position of sleeping in front of the wrong management team, the Human Resources of the hospital. St. Joseph Mercy Hospital. She was giving the option to be fired or to quit and choose to resign so that she could ensure placement at another facility because a fire would strongly discourage her employment elsewhere. According to McGregor’s Theory Y, her manager reports to the human resources, who oversees all hiring and firing. Due to Human Resource and managerial assumptions of her appearing to be sleep, it made them feel like CharQuinda Holloman could not perform her job duties adequately and that her behavior could have resulted in the hurting of a patient at the time. McGregor’s Theory X relates to her situation as well because of a manager influenced by the most negative aspects of classical managemental theories. In which, the sleeping allegations got reported to her supervisor, then had to be addressed by both her supervisor and human resources in a meeting that was unscheduled and then later followed up with her union representative. It’s a chamber of power that goes from Supervisor to their supervisor to head people, Human Resources. I feel that she was treated harshly because she was respondent when called upon and she was