Critical Analysis Of Diversity In Organizational Communication

Analysis of Diversity in Organizational Communications

The role of diversity in organizational communication processes should include “various approaches to the multicultural workplace and consider the ways in which diversity can make organizations more effective and better places to work.”(Miller, 2014, p. 216) Managing diversity takes time and effort and organizations today must mitigate issues and differences by incorporating diversity communications into their communications plan. To be considered a multicultural organization communication “moves beyond the concept of support for minority members to the institution of policies that deliberately capitalize on cultural and gender diversity”. (Miller, 2014, p. 223). The topic of diversity

The author cites academic research to support her thoughts on diversity. I thought this was an effective way to help explain context and provide examples to support her ideas. The articles audience is targeted toward communication scholars to support incorporating diversity in their research. The intent of this research was to provide discussion on the importance of diversity in communications. Allen provided research on stereotypes, theory, concepts, value systems, and cultural norms to provide information to support her views. The limitations of this review were how the research only provided the perspective of the author whereas I would have felt an interview or statement from another race or gender would have helped validate differences in how diversity is managed. I felt there was use of too many citations and references to tables from other publications to portray the position of Allen’s opinion. Statistical data cited provided no opportunity for the reader to tie the information back to the point. I felt in order to understand any data points referenced I would have to seek out the cited research while reading this analysis. After review of the article I note that it was published 20 years ago which does not meet the source requirements of this assignment but I left it as part of my analysis to show the progression of this topic over the years. In conclusion, Allen’s research explains a different aspect on a specific group of diversity as she refers to as race-ethnicity which is a term I had not originally considered. “Recent and projected changes in the workplace demographics constitute a complex web of issues that surely will impact organizational communication. Although “diversity” encompasses numerous individual characteristics, race-ethnicity embodies a critical aspect of how organizations are being transformed, and