Introduction
This critical analysis I will be evaluating my chosen organization that I have experienced at the restaurant “X” and discuss how the motivation perspectives are affected within my work experience. Additionally, I will deliberate how those concepts relate to the issues and how they influenced/ motivated me to succeed. In the following paragraphs, I will describe two team concepts: team characteristics and process and managing team conflict or team effectiveness the two stages of this teamwork and how this would impact my contribution as a team member at the restaurant. Last two paragraphs would be the conclusion and recommendations.
This organization is New Zealand’s biggest fast food, which they have been delivering New Zealanders with “high-quality food in a friendly and fun environment” since 1976. With numerous restaurants throughout the country, they have been employed over 9,000 crewmembers for their 161 fast food restaurants. By hiring a diversity of people and applying it to their business culture, using their training program to give myself experience and help the franchise to grow and be successful.
My experience at this franchise was for 11 months; the majority of it was for training and gaining work experience. My involvement in the fast food restaurant existed since I am the face of the counter, in which I obtained the opportunity to interact with all the customers and taking in all the orders, also manage the customer walk away satisfied. My manager gave Kay the chance to present excellent customer service, using technology, managing money and remembering the menu.
This is the first issue im going to discuss in the motivation part and it is about the manager has established strong expectations and...
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...irst started X, teamwork was a big role in my job description because I had to gather all the orders and then I had to get the message across to all the members in the back area (preparing the food). When I worked at X, we had a lot of new employees starting on Saturday afternoons, in which all the kids used to come after their sport games. Additionally, weekends were our busiest days. So beforehand, all the regular employees got together and came up with a plan, of who would work on each section (one making up the burgers, one making up the fries, one doing the drinks and 2-3 people taking orders) we each took a new employee with us, to the section we was working on and showed them what they needed to do. This made our workday run efficiently and smoothly, without having the new members of staff looking like they didn’t know what they were doing.
Stephen Boos has worked in the food service industry for over 30 years. He started as a bus person and subsequently trained as a chef’s apprentice. Steve’s mother believed that a college education was something that everyone should receive. She felt that a college degree was a good investment in Steve’s future. In 1976 at his mother’s insistence, Boos moved to Northeastern Ohio to attend Kent State University where he earned a bachelor’s degree in business administration. After graduation, Steve began working for East Park Restaurant as a line cook. Using his education as a foundation, Steve made a point to learn everything he could about running a restaurant, from cutting meat to the bi-weekly food and beverage orders. His versatility, keen business sense, and ability to control costs resulted in Steve’s promotion to General Manager, as role he has held since 1995.
The aim of this paper is to explore and critically analysing two research articles. The critical analysis will explain the importance of the study, evaluate design and research method used in those articles. To identify any gaps it will provide the literature review in those researches and possibility for the new study. The project plan, for the possible research will be developed on a potential gaps and the essay will finish with the conclusion.
I was caught off guard by Chaim Potok's The Chosen. Through the first few pages of the novel, I was a bit skeptical of the rest of the story, however, after the first chapter, I was unable to put it down. The story, which was focused mainly on two teenage boys, Reuven and Danny, who managed to developed a friendship despite their vastly different religious Jewish backgrounds kept me engrossed. I was amazed at how the initial distrust and hatred for each other gave way to understanding, and developed into a deep friendship. From the baseball game to the end of the novel, I felt as though I was right there with them, through all of the church services and Shabbat meals.
Nicola Chiaramonte stated in her review of Albert Camus’ literary works that he was born during the time of turmoil at the beginning of the First World War, then came the Depression and Hitler and finally the Second World War. “The world in which he grew up was a strugPatrick Moser in his criticism about Albert Camus explains, in part, the title of The Stranger. “If we are able to refuse the misleading aid of religion or of existential philosophies, we then possess certain basic, obvious facts: the world is chaos, a ‘divine equivalence born of anarchy’; tomorrow does not exist, since we all die. ‘In a universe suddenly deprived of light and illusions, man feels himself a stranger. This exile is irrevocable, since he has no memories of a lost homeland and no hope of a promised land’” (Moser).
...n educated in class. The only new information I encounter is the discrimination towards customers and harassment. Knowledge on how corporation runs and the liability I have already learned in class. What I take out of this interview is that by operating a restaurant and providing service to customers, the owner should always keep the customer’s comfort in mind. Beside the customer, they also need to mind the environment as to how the employee should act with one another; where no one experience threatens or uncomfortable towards each other. I do hope however that in class we will cover harassment but with the limited schedule it won’t be allow. However, the matter on Employment Discrimination will be discussed which is also a big deal in the work industry. Even Nori Nori has a policy that provides equal opportunity towards all current employees and future employees.
What technological advances do you think will arise in the next decade? How will these advances influence citizens, crime, social control, and criminal justice?
In this reflective assignment, I am going to be discussing a critical incident encountered in practice early 2015. My second point will focus on reflection; define reflection, types of reflection used and why it is important to reflect in practice. I will apply Driscoll model of reflection. (Driscoll, 2007 cited in Nunn, 2012). Under critical incident, I will define and explain our feelings during the time of incident and what was implemented after the incident. Martin (2014) defines critical incident as an event or episode that deviates from the expected or desired cause and could have potentially negative effects for patients care and safety. The incident shocked and left the staff that was on duty traumatized, but at
The abundance of west versus east comparisons has always been at war. From what utensils is the most effective way to eat, to which entity is it better to follow. Chinese Conflict Preferences and Negotiating Behavior: Cultural and Psychological Influences, by Kirkbride, Tang, and Westood (1991), is no different. This article submits a comparison of differences in conflict management and negotiation styles by westerners and easterners.
The kitchen employees obviously were struggling to cope with the new kitchen. We will be analyzing their team behaviors and outputs with six criteria: cohesiveness, goals, norms, external environment, member composition/roles, and leadership. There are two sides to every coin, the factors could enhance team outputs if used right, they could also hurt the team when ignored.
In the book “self – taught: African American Education in Slavery and Freedom”, the author, Heather Andrea Williams, does a great job telling the story of the obstacles slaves faced in their attempts to become educated. Throughout the book, Williams gives numerous accounts of the experiences of these slaves and illustrates their determination to learn to read and write; as well as obtain a formal education. In my opinion, the most common theme that resonates with me after reading chapters one through nine is persistence; despite challenges, obstacles, punishment, and death, slaves were determined to become educated.
This particular question is a question that I believe I have thought about a million times in my head. Before enrolling and attending a University, one of my main worries was being able to go for a degree that will allow me to step up and have more advantages when dealing with different career opportunities. Now that I have chosen a career field now I look on how I can go about improving my career searches as well as different opportunities. Being a military veteran and being able to experience the military life for the past 4 years, one thing that I can say is that the job I signed up for wasn’t really the job that I should have chosen the day of my enlistment. The day I enlisted, I decided to become an Avenger Crewmember which dealt with working with missels taking down unwanted aircrafts from the air. Before joining the military I was a security guard that really didn’t pay as much leading me to live paycheck by paycheck. At the time thinking as a security guard I wanted to try something new and only thought about how cool it is to be doing such a thing but really didn’t realize how it didn’t really benefit me if I decided to get out one day.
The aspects of chapter one that stuck out the most to me were those of communication being a choice, not only for the speaker, but also for the listener. We all have choices as to how we communicated, as described with the grocery store example, however listeners have the choice of interpretation. With communication being a choice, it opens the door to listeners interpreting as they so choose, and as touched on, some may interpret communication differently based on variables such as gender.
Restaurant workers are divided into two groups. “Front of House” workers and “back of the house” workers (Foodispower, 2014). The “Front of House” workers are the one that works with the customers. They’re the one that interacts with them and puts an image to the name of the restaurant. Meanwhile, “back of the house” workers are the ones that works behind the scene including the chefs and kitchen hand. It doesn’t matter what group you work at, working in a restaurant is fast-paced, stressful, repetitive, and physically challenging. Working overtime is also common. That’s why managers are responsible for the motivation of their staff. With all the cons of working in a restaurant, the manager should be able to still show their staff the benefits
The manager that was working was a lady named Tasha Bernard (name was changed to protect identity). The first thing that was rather noticeable to me while she was managing the store was she lacked the ability to actually manage the crew members, resulting in the lack of service provided to the customers. Additionally, she displayed complete apathy towards the job, especially when she blatantly answered her phone while distributing fries in a carton for a customer. I was able to interview a random customer named Pariss who witnessed this act and she stated, “Wow, is she really talking on her phone?”. “Where is the manager?. I sighed desperately and stated that she was in fact the manager of the night. This inevitably resulted in bickering among the manager and customer. In addition, the crew members displayed complete apathy towards providing “quality service” as well. They engaged in horse playing, texting, and someone was blasting music while “working”. Basically, everyone engaged in their own little world, lacking any sort of teamwork which is required in a fast food restaurant. Needless to say, the line extended all the way to the door and a roar of complaints filled the
Jan blommaert and Chris Bulcaen makes a brief introduction to the study of Critical Discourse Analysis (CDA). CDA intends to use social-theoretical method in discourse analysis and is primarily linguistically based (Blommaet & Bulcaen, 2000, p.447). It intends to analyze the structural relationships of dominance, discrimination, power and control through a textual study (Blommaet & Bulcaen, 2000, p.448). Based on the assumption that social discourse is constructed and socially conditioned, CDA explores the power dynamics in this process.