Crisis Management: The Definition Of Crisis Communication

Crisis communication Definition

There are many definitions to describe a crisis. For instance, there are definitions that make clear the key points found in different deliberations of what could be considered a crisis. A crisis is defined here as an important threat to the functioning or reputations that can have negative impact if not handled properly. The threat, as described in the crisis management is the potential damage a crisis can do on an organization, its stakeholders, and an industry as a whole. Moreover, a crisis can create three related threats: (1) public safety, (2) financial loss, and (3) reputation loss. There are such as industrial accidents and product harm, can result in injuries and even loss of lives. Financial loss can

Crisis management as a process is not just one thing. Crisis management can be cut down into three phases: (1) pre-crisis, (2) crisis response, and (3) post-crisis.

The pre-crisis phase is primarily dealing with prevention and preparation. The crisis response phase is when management must do something to respond to a crisis. The post-crisis phase seeks ways to prepare the ground for the next crisis and fulfills commitments made during the crisis phase including follow-up information on the

So, social media on Internet channels is represented variously and this allows stakeholders to create content (Coombs & Holladay, 2012). This means that social media makes it possible for any user with Internet access to post their ideas and images for others to see. Social media enters the revised entry is two ways. Firstly, it is central to discuss the general relationship between social media and crisis communication. Secondly, the research and advice concerning social media’s role in crisis communication is included into the discussion of the three crisis phases. I would prefer to start this general discussion of social media and crisis communication by recalling on two crisis communication myths that have emerged along with social