Our core operating values are built on the foundation of reliability, integrity and professionalism. These advantages are what have given us great advantages over our competitors.
the culture to support their employees and the organization. The leadership values must align with the
According to Pep Boys, (2015), a third concept known as Express Service Parts allows Pep Boys to sell automotive parts to the professional installer. This concept began in the mid-1990s (Boys, The Pep Boys--Manny, Moe & Jack SWOT Analysis, 2015). Consequently, with this third concept, Pep Boys is able to keep up and exceed their competition’s standards for customer service. The stakeholder values center around a culture of fair play and honest business dealings in the day by day operation of the company. The stakeholders are as follows; Ichan Enterprises, which hold a major part of Pep Boys stock, stock holders, as well as the supply warehouses that resupply Pep Boys with auto parts (Schaefer,
Business strategy and model: Zappos.com had a differentiation strategy with which they had differentiated themselves from the rest of the market. They had use a unique corporate culture in their company which was one of the major competitive edges of the company. According to the CEO of the company, Tony Hsieh, that everything that they had done at Zappos such as their relationships with 1,200 to 1,500 brands, policies and website style could be copied, however, the only thing that no one could copy from them was their unique culture. Zappos had 10 unique core values as a basis of their company’s culture, employee performance and their overall operations. They were hiring and firing people on the basis of their abilities that whether they were living up to these core values or not.
The company has a strong, fun-loving, employee-oriented culture. The company's mission statement focuses on these aspects of the business. The result is a loyal employee base that is willing to work hard to achieve the company's goals.
When an organization is looking for new creative ideas, they should ask their employees. The employees of the organization have an in depth look and are more understanding to the needs of the organization because it is where they work and are involved. Managers can call on a group of employees and together, they can come up with solutions for the organization. “Group decision making is a type of participatory process in which multiple individuals acting collectively, analyze problems or situations, consider and evaluate alternative courses of action, and select from among the alternatives a solution or solutions” (Group Decision Making, n.d.,para.1).
We recognize that our success as an enterprise depends on the talent, skills and expertise of our people and our ability to function as a tightly integrated team. We appreciate our diversity and believe that respect - for our colleagues, customers, partners, and all those with whom we interact - is an essential element of all positive and productive business relationships.
Personal Introduction and Core Values
When things are getting tough and people are looking for someone to take charge, I want that person to be me. I believe that I was born to be a leader, because my best work results from when I get control in a situation. In a group setting, something could be as small as a playing a board game or as big a final project, if I want it to go well then I need the lead. All through my life I have held informal leadership roles, such as the ones mentioned previously, and have earned formal leadership positions as well. A particular formal role that I have possessed was being elected captain of my high school varsity basketball team.
Business organisations can benefit from unique viewpoints and ideas from their intrapreneurial employees. Often these progressive ideas may have the ability to drive the business further. Furthermore, the determined employee will reap precious experience and confidence to autonomously pursue their ideas and develop the business in the future.
Creative ideas and innovative approaches can come from almost anywhere- from your partners, customers, target groups, employees. They can bring you fresh perspectives and ideas, so show them that you’re listening and open to their feedback. That's why it is important an open exchange of ideas to be supported and encouraged by the company.