Consumer Protection Act Case Study

A consumer is said to be the king in a free market economy. Consumer is a person who buys the goods and services produced in the market. Earlier approach of caveat emptor, which means “let the buyer beware”. This has now changed to caveat venditor means “let the seller beware”. earlier there is no protection available to the consumers but now companies are given importance to the consumers, taking care of their tastes and preferences and produce according to their needs and wants.
With the growing competition and an attempt to increase the market sales, shares manufactures and service providers may engage in unscrupulous, unfair practices. A consumer might be exposed to risks due to unsafe products and suffer from consequences. Sellers sometimes indulge in a higher pricing mechanism, hoarding etc.

The act provides protection to consumers from mal-practices of underweight.
6) THE TRADE MARKS ACT, 2002: The act provides protection to consumers against the fraudulent marks on the products sold in markets.
THE CONSUMER PROTECTION ACT, 1986
The consumer protection act (CPA) seeks to protect and promote the consumers interest through speedy and inexpensive redressed. The scope of the act is very wide. It is applicable to small and big undertakings, whether private or public sector. These acts give powers to consumer to fight.
THESE RIGHTS INCLUDES:
1) RIGHT TO SAFETY: The consumer has right to be protected against goods and services which are hazardous to health and life. The consumers are need to be aware and need to be educated. They should use electrical appliances with ISI mark. This would be assurance to quality.
2) RIGHT TO BE INFORMED: The consumer has right to have complete information about the product they are buying including date, price, quantity etc.It is due to this act the sellers need to specify the rate,date,quantity on the