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Recommended: Consumer behavior
1.0 Introduction Who is consumer? Consumer is a person or someone who acquires good, services and gifts of nature for his or her own satisfaction, needs or purpose to ensure our general well being. Consumer can be anyone who is from young to the old also consider as a consumer. Besides that, a businessperson is also a consumer, they play a dual role which are supply goods and services and also consume it. As a clever consumer, we must consume goods and services in conscientious way to avoid cheat by businessperson. Thus, it is important for consumer to know about their rights and duties. Basic consumer education is need by consumer to help them to make better choices of goods and services in market places in order to protect them from fraudulent …show more content…
This mean that consumer has the right to express their interest represented in the making and execution of government policy that will have impact on the supply of goods, and in the development of products and services (Venus, 2014). This right is propose to ensure the consumers can like a better life by having the best value for their earning. Moreover, according to Venus, when there is some problems or concerns happened, consumer has the right to complain. Under this right, the consumer is involved an assurance that consumers should be considered when during the regulatory process and formulate the government …show more content…
Government should put in effort in preventing our environment getting worse such as dying wildlife, environmental contamination, and depleted land fill space and so on. Example to prevent is to constantly check on the waste disposal that being emitted by factories whether there is a violation of the laws on environmental protection. Consumers have the right to live and work under a well environment that do not being threaten for now and future generations (Dumalagan,
The role of law reform has responded rather effectively to a certain extent in protecting the rights of consumers. This is evident in the legal responses introduced to address issues of credit, marketing innovation and technology. These law amendments has effectively increase the protection of the rights of consumers to a certain extent, however loopholes still exist. Due to the increasing range of goods and services continues to grow and the failure of existing laws, the role of law reform has been significant in protecting the rights of consumers. Consumer laws were created to prevent deceitful activities, or unfair business practices, as well as serving a protection for weaker parties who are unable to protect themselves. However, laws were later reformed to enable customers to transact with confidence and protect suppliers, consumers from inappropriate business conduct and to reflect changed community values and circumstances.
The chosen article is Two Cheers for Consumerism by James Twitchell. In this article he talks about consumerism, commercialism, and materialism. He argues the stand point of consumers and the role they live by every day. In other hands the critics, Academy, gives the consumers and overview description to their consumers.
Firstly it is important to explore the reason of Consumer Law. Consumer Law is designed to prevent business to engage in unfair practices, gaining an advantage over competition and also to provide protection to those who are weak. Furthermore it is to provide protection to consumer, encourage consumption and help inform consumer and suppliers of their rights. Additionally Consumer Law helps deliver a competitive economy which engages in fair trade actions.
For M2, I will analyse how consumers are protected in breach of contract of law for supply and sales of good or service by legislation like Sales of Good act 1979 which imposes responsibility to the seller to make sure products are good quality. Also, I will be explaining the limitation of this legislation in protecting customers from defected products.
Lahdesmaki (2005) argued that marketing can be an ethical contract between businesses and their customers. Therefore businesses are morally obliged to inform their customers about the products in store and provide all the information necessary via marketing strategy so the customer can make informed decisions about their purchase.
1.1 Explain the value of customer service as a competitive tool Customer service is valued as a competitive tool by many organisations. It gives you the ability to gain customer loyalty while meeting the customer’s expectations. Staff will have the skills and knowledge that will provide a competitive edge. Most organisations are known for the quality of their customer service. This means that they are known for good customer service or poor customer service.
Marketing is a system of business activates designed to plan, price, promote and distribute want-satisfying products, services and ideas to customers in order to achieve business objectives. Consumer law protects consumer’s rights in the marketplace as well as fair trading, competition and accurate information. On the other hand, ethical aspects of marketing are about making marketing decisions that are morally right. However, consumer law and ethical aspects of marketing have a lot of advantages and disadvantages in the marketplace, which impacts business 's sales and growth like it happened to: Harvey Norman, Nurofen, apple, etc.
Pollution is affecting many individuals and life, as we know it. We need to do something about how it’s affecting our world. That’s why I urge the issue that more people should realize that pollution is an issue that needs to be prevented because of its negative consequences. Which are health affects, the total destruction of environments, and the death of animals and plants. More awareness must be brought up amongst the people and they must realize the long-term benefits it has for the world.
Defined as the consumer recognizes a problem or need. In this case, Porsche customer are portrayed by their desire and affection for challenges but at the same time they are facing a financial advantage that they couldn’t enjoy the most. They tried to look for the differences in their aim included the car they purchase and drive every day. In the end, they make Porsche to be their ideal purchase.
would like to put you in a situation and show you how a consumer can
Because of this the government has been put into a major predicament. They have, and must continue to create laws, to protect the environment. However they cannot simply place unrealistic restrictions and limitations onto the major polluters; that are the manufacturing companies. These manufacturers emit large quantities of waste and greenhouse gases. However that is the cost of today’s society. The world needs certain commodities to function properly; like paper products, gasoline, oil and other petroleum by-products, as well as many other products that; whether we like it or not, are harmful to the environment, to make and use.
The environment today is not in a good condition, Climate change is evident, and oceans are getting polluted. Rainforrest's are decreasing in size due to deforestation and illegal logging. Animals are getting extinct due to the destruction of their habitats. Natural resources are being consumed at very large amounts, and get wasted. There are different ways these problems can be addressed, one option is environmental management. Environmental management focuses on conservation of natural resources, protection of habitats, and impact of humans on the environment. Conservation of natural resources is the smart use of the world's resources by humans, through this waste production is limited, and there will be less garbage in the world. By conserving
Today talking about environmental issues lately to be like a common topic discussion until people take it for granted. However, the world facing a complex environmental problems related to each trouble that connected to one another and come out with greater impacts to the environment and humans. This is because the effects of environmental only can be seen in long term period rather than immediately result show up. Environmental issues must become one of the controversial matters in the society in order to make people know the truth what the world currently facing. There were a lot of environmental disaster happened such as climate change, global warming, various of pollutions, earthquake and etc. the rise of environmental issues begin with this urban development occur through several countries following with the technologies equip along. For sure, development will cause a huge negative impact to the environment if it deals without a care. Besides, the environment is the place in the ecosystem to hold and use in finding resources to continuously survive in this world. Thus, the finding and digging for the resources which happening extensively without preservation will not restore the surrounding similar with before. But then, the change cannot be refuse and people need to take an action to save the threaten the world and the ecosystem from being extinct. If each country has own output in causing an environmental problem, then consider the world to hold all the damage occurred. Exposing the effects of environmental issues throughout the world, make people realize the important to take care the environment.
Efforts to improve the standard of living for humans--through the control of nature and the development of new products--have also resulted in the pollution, or contamination, of the environment. Much of the world's air, water, and land is now partially poisoned by chemical wastes. Some places have become uninhabitable. This pollution exposes people all around the globe to new risks from disease. Many species of plants and animals have become endangered or are now extinct. As a result of these developments, governments have passed laws to limit or reverse the threat of environmental pollution.
Environmental pollution has always remained a serious problem in society today. Our planet is often being polluted by many toxins that are not only deadly to us, but our wildlife too. Environmental pollution leads to air pollution, environmental crisis, and global warming. Now there are many different ways that can help these topics be preventable. People need to understand what environmental sustainability truly is. Learning environmental sustainability will give people the tools and knowledge to help sustain our planet before it is too late. Planet earth is our home and people need to understand the damage being done to it. Understanding these important key factors will lead our planet to become healthier and a better place for life to live.