Conflict Resolution Essay

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Vendors may find themselves, when dealing with organizations, in conflict with other vendors from time to time. This may include providers, service co-workers, contractors and many more. When there is conflict, it is expected that the differences be resolved in a respectful and orderly manner. Below is some information that will help to successfully resolve conflict to expectations. It is recommended that vendors should anticipate and avoid conflict by: • Agreeing to how important an issue is and if it is worth the conflict • Being truthful about their expectations the inadequacies of people and situations • Communicating openly and being honest. There should be a clear definition of expectations by vendors (Conflict Resolution) Informal conflict resolution Vendors should try one of the following methods to resolve conflict: • Take a moment and retrospect into situations • At all times, put yourself in other people’s positions • Negotiate a compromise. Mostly, people are good trying to get most of what they want or partially, than trying to get everything • Talk to someone you trust about your options to get a feedback if you are reasonable or honest. Keep confidentiality at all times. • Get a mediator to negotiate for you if you are emotional or too close to the situation. This should be someone who’s fairness, judgments and objectivity people trust (Conflict Resolution) Formal conflict resolution In a situation where conflict cannot be resolved informally, a formal conflict resolution process should be adopted. Any vendor seeking to resolve conflict should put the following into writing. • The origin of the dispute and current situation • What issues you think is triggering the problem • Ways you want the issues resolve... ... middle of paper ... ...l vendors list • Send Request for information to the selected vendors • List the responded vendors (Reinhart, 2011) Set and prepare RFQ and RFP • Summary of the company • Feature of the company • Terms and conditions • Selection method • Detail about the infrastructure of the company related to the product (Reinhart, 2011) Evaluate and finalize a vendor/supplier • Analysis all the supplier proposal and quotations • Perform the SWOT analysis • Check their past records • Final the vendor with high score (Reinhart, 2011) Perform negotiation and contract with the vendor • List up the priorities • Negotiate with the vendor • Cleary define the rules and regulations • Describe all the pending requirements • Choose the contract type • Consider all the terms & conditions and specifications in the in the agreement/contract • Finally contact with the vendor (Reinhart, 2011)

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