Conflict Resolution

Conflict Resolution

The nature of a work team makes them vulnerable to conflicts and disagreements. Because people carry the weight of personal values, experiences and beliefs into the work team, there is always the possibility that conflict will arise. That is why recognizing the signs and source of conflict will help understand the role of conflict in the work team. Here is list of signs of conflicts that the work team should be aware of:

1. Anger, irritability, sarcasm

2. Without holding of, or willingness to share information needed to do the task

3. Lack of enthusiasm

4. Avoidance of responsibility

5. Difficulty participating in group discussion or decisions

6. An unwillingness to cooperate

Conflicts are rooted in various aspects of each individual team members experience and beliefs. However; there are two sources of conflict that embodies the essence of most work team conflict.

Personality Conflicts allows key issues to be ignored or defined out of existence in daily operations. Personality conflict will always exist when people interact closely on a daily basis.

Value Conflicts is a common personal and social stressor is opposing values disputes about intangible references, priorities and opinions. Value conflicts are caused by perceived or actual incompatible belief systems, tradition, experience, faith and personality, not facts or reasons. The disputes arise only when people attempt to force one set of values on others or lay claim to exclusive value systems that don on allow for divergent beliefs.

According to Bolman and Deal (1997), conflict happens because of a variety of factors. Individual differences in goals, expectations, values, and suggestions about how to best manage a situation are unavo...

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... be clear about our own interests. It helps to write down the group interests as they are discovered. It helps to ask why others take the positions or make the decisions they do. Partners will have multiple interests. Interests involving important human needs (such as security, economic well-being, a sense of belonging, recognition and control over one's life) are difficult to negotiate. If the conflict is understood, it can be effectively managed by reaching an agreement that meets both the individual's and team needs. I think that this is an excellent way of reaching an agreement.

In conclusion, understand conflict is the first step to effective conflict management. Along with understanding conflict, the work teams must use the appropriate approaches and methods to manage conflict successful. We all are different in a lot of ways; however we all have one goal!!!!