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Conflict And Nonverbal Communication Essay

explanatory Essay
1156 words
1156 words
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Conflict and nonverbal communication are two of the most important subject matters in interpersonal communication. From this, one would assume that there would be lots of studies done to see the relation between these two important concepts. Fortunately there was some studies done to examine these relations, while most were not solely focused on this, they did discuss these ideas. But when it came to examining the relation of conflict to tone of voice, movement and gestures it was lacking in studies. In this paper I plan to explain the concepts of conflict and nonverbal communication, I will also make and argument for why it is important to continue to research the relation between conflict and nonverbal communication, specially tone of voice, …show more content…

In this essay, the author

  • Explains that conflict and nonverbal communication are two of the most important subject matters in interpersonal communication. they argue that it is important to continue to research the relation between conflict, tone of voice, movements, and gestures.
  • Defines interpersonal conflict as an expressed struggle between interdependent parties who perceive incompatible goals, scare resources, and interference from one another.
  • Opines that conflict is one of the most misrepresented aspects of interpersonal communication.
  • Explains that conflict can be either direct or indirect, allowing parties to work through the conflict and resolve the issue faster.
  • Opines that conflict is a natural part of relationships, showing that the two people have an interdependence with each other.
  • Explains that the most important part of interpersonal communication is nonverbal communication, defined by floyd as "behaviors and characteristics that convey meaning without the use of words."
  • Explains that there are ten nonverbal communication channels that we use to express what we are thinking and feeling. the most expressive are facial displays, eye behaviors, movement and gestures and vocal behaviors.
  • Explains that facial displays are the most expressive and informative of all ten channels. emotions are displayed on the face because they are immediate, automatic, involuntary, and unconscious reactions to events that we experience.
  • Explains that facial expressions are universal across cultures, meaning they are helpful when one is trying to talk with someone from a different place.

Conflict has long held a negative association, because we “learn that conflict doesn’t usually feel good” (Floyd, 2011, pg. 355). We also tend to assume conflict can and frequently does ascend to aggression and physical violence (Floyd, 2011). A “study found that 12 percent of women and 11 percent of men had committed at least one violent act…during a conflict episode within the previous year” (Floyd, 2011, pg. 355). These harmful actions are what help to reiterate the negative of conflict, and is a con to conflict.
Another con of conflict is the fact that it can be either direct or indirect. When dealt with in a direct way, conflict is not so bad. It allows the parties to work through the conflict and resolve the issue faster. A con to the direct approach is it may cause emotions to run high and make the situation worse (Floyd, 2011). When conflict is indirect this where conflict goes bad. When it is dealt with in an indirect way the conflict festers and is not discussed and worked through for quite a while (Floyd, 2011). This intrinsic part of conflict tends to increase the issues within the …show more content…

Nonverbal communication is defined by Floyd as “behaviors and characteristics that convey meaning without the use of words” (2011, pg. 179). From when we were young we have been taught to read the nonverbal cues that others give to us. When we are getting differing messages from someone’s verbal and nonverbal communication we tend to believe what people show us with their bodies compared to their verbal message (Floyd, 2011). The reason we tend to believe nonverbal signals over verbal messages is because “people have a harder time controlling nonverbal signals than verbal ones” (Floyd, 2011, pg. 182). A person’s nonverbal actions tend to “more accurately reflect what a person is really thinking or feeling” (Floyd, 2011, pg. 182). Nonverbal communication signals are more truthful and accurate to what the sender is feeling

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