Confidentiality in Building and Sustaining Relationships

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The Data collected may be passed onto interested parties but this must be only the appropriate information. Schools hold lots of information about pupils, staff and parents. Confidentiality A key component for relationship building and sustaining relationships is confidentiality. Confidentiality in any workplace is of utmost importance. It is an important right for every individual. Confidentiality creates trust, respect and shows sensitivity. These qualities are especially important in school as parents, staff and children need to feel safe and secure. Safety and security can only occur where trust, respect and sensitivity are present. Individuals may not feel valued or able to hold their self esteem if private details are passed onto others. Important information may not be passed on if a breach of confidentiality is made. A professional practice would maintain confidentiality at all times. It is a legal requirement to keep individuals details confidential. This is governed by the Data Protection Act 1984 and 1998, the Access to Health Records Act 1990 and the Health Records Act 1990. The Data Protection Act 1998 enforces eight principles of good practice concerning data: 1. Personal data shall be processed fairly and lawfully; 2. Personal data shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes; 3. Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed; 4. Personal data shall be accurate and, where necessary, kept up to date; 5. Personal data processed for any purpose or purposes shal... ... middle of paper ... ...n the playground, this would be dealing with the problem without breaking child A’s confidence and losing their trust. There will be times when someone speaks to you in confidence and you feel there may be a danger but are not sure, speaking to a colleague or manager and asking for their confidence would help in the decision making process. From researching confidentiality it has become clear how important it is to adhere to laws passed by various Acts. Staff should receive training and know who to speak to in the event of a confidentiality dilemma. At all times confidentiality should be maintained to offer a professional service to clients, children, parents, carers and colleagues. REF: AVCE Adavanced Health and Social Care- Heinemann – Editor Neil Moonie BTEC National – Health Studies- Heinemann – Editor – Beryl Stretch www.calderdale.gov.uk

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