Confidentiality And Confidentiality

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Recommended: importance of confidentiality in health and social care

Confidentiality
Confidentiality means you keep things in a care home private, not repeating provided information told to the world eg who your family is or where they live, things like that. Written information must be kept in a safe-place. When I went to Clova House the people felt like they could tell information to their carer and it would stay in Clova House. When someone I know had his confidentiality broken he told them about money and it got taken from him. This is important because if their information gets out they could feel like they can’t talk to their carers, then they won’t be able to have their needs met. If you need to share information you should get their permission.
How I used confidentiality in Clova House
I used confidentiality in Clova House by not saying who the person we saw was called or the information they told. I didn’t talk about the people outside the house.
How I used confidentiality in the toddler play group
I used confidentiality in the toddler play group by not telling people outside about them, not making them feel that I will tell other people about them.

Dignity
Dignity means you feel like you don’t have people talking about yourself and you are well looked after, good dignity means self-respect and this is where you want people being kind to you. The good thing is when we went to Clova House the people there get self-respect, they get to choose what food they like, what their hair looks like, where they can go on trips and they can make new friends. The bad thing is when I saw a small movie about Ash Court care home there was a woman and the people were hitting her and moving her not the best way for her. Dignity is important because people need to feel like they are important a...

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...said “they had the choice to talk to us and a lot of the people did they knew they could talk to us at the house”. Every resident has their own care plan with their preferred food, activities etc. Poor person centred care is in Ash Court they made all the people go to bed at the same time they don’t get a choice in what they would like to do. They need person centred care because if they need help and they don’t get it they can feel they are not important, low self-esteem can lead to more health problems.
How I used Person-centred care in Clova House
I used person centred care by asking them if it is ok if we asked them some questions.
How I used Person-centred care in the toddler play group
I used person centred care in the toddler group by asking them what picture they wanted and which colors they wanted to use and if they wanted to take them home or not.

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