Computer System Design for Camelot Restaurant Bookings System
Introduction
The Camelot restaurant is owned by the Whitbread Company and is
located in Chigwell Row, it serves food to many different people
around the area. The main source of bookings is via the telephone but
also at the booking desk in the restaurant, the booking form requires
the following information:
· Name of the booking, usually the person who books it surname
· Time of the booking, this is the time when the customer wants to sit
down for there meal
· How many guests on the table, this is how many spaces are required
on the table for the guests
· Smoking or Non Smoking, this is whether the group will want to smoke
at the table, this option is only allowed during the weekdays
· A contact number, so that the restaurant can contact the customer if
they are late, etc. This is only required if there are more than 6
quests
· The date of which the booking is taken
The Camelot restaurant has many different staff, who all work on
different days of the week. It can become extremely difficult to find
out how many of the staff are required to work every day of the week.
They have to judge by the amount of booking they see.
The staff records their bookings on a sheet that looks like a table
with the headings, Time, Number of Customers, Smoking or non-smoking
and Telephone. It is normally very untidy and sometimes the bookings
are unclear and can be misread by other members of staff. There are
different sheets for each different day of the week, so an advanced
booking can be taken to up to 16 days in front. When the customers
come in for the booking they are crossed off from the booking sheet
and shown to their seats.
The manager of the Camelot has informed me of the key things that the
new booking system must have, include or follow. Firstly as one of the
Time available: As we discuss some trainings has to be provided to all employees including the line supervisors and line workers they have to be divided into groups so that they don’t halt the continuous production for everyone.
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