The purpose of this formal proposal is to discuss five concepts that are most important for successful communication within an organizational setting. The five concepts that are important are Organizational Culture, Conflict Resolution, Leadership Strategies, Active Listening, and Formal and Informal Communication. Kreps (2011) noted, “Human communication is the lifeblood of any organization” (p. 2) This formal proposal will examine how Organizational Culture, Conflict Resolution, Leadership Strategies, Active Listening, and Formal and Informal Communication can influence an ultimately improve the communication structure for an organization.
Organizational leaders strive to learn about the different cultural orientations of their employees.
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Kreps (2011) noted, “One of the most important interpersonal communication competencies is active listening. It is not just hearing skills. It involves paying close atten¬tion to your partner’s verbal and nonverbal behaviors, taking into consideration the full extent of what they are trying to communicate to you as well as what they may be com-municating to you inadvertently” (p. 82). Active listening is the foundation of all our communications but unfortunately is often overlooked as a communication tool. If you compare the elements of communication, you will find that active listening takes up the greatest amount of our time. In general, people are not good at listening. We talk too much and lack focus and attention to detail. Great leaders who exhibit wisdom and knowledge do so by listening. In order to have successufl communication within an organization, leaders need to cultivate an environment of active …show more content…
As leaders we need to be able to navigate and use several different communication techniques to communicate to our employers and employees. Kreps (2011) noted, “Strategic organizational communicators pay attention to both the formal and informal channels of communication, learn which organization members perform different net¬work roles, and learn how to utilize the different channels of communication to gain access to relevant, accurate, and timely information. They also develop the ability to share relevant information with others to help accomplish important organizational goals” (p.
It is important to consider that communication is not just verbal in form. One study suggests that the majority of communication is more affected by body language, attitude, and tone, than based on the actual words said (O’Daniel, 2008). Interprofessional communication is one of the main cornerstones of effective and sustainable collaboration. It involves observable exchanges of information and knowledge that include subtle and sometimes overt demonstrations of attitudes, personal values and behaviours (Morison, 2007; Suter et al., 2009; Gordon et al., 2011; Campbell, 2014). Individuals need to listen to each other and collaborate in order to develop mutual knowledge, which enhances communication. A model of shared leadership with joint decision making as a central tenant can also enhance communication (Murray –Davis et al.,
Most of us think that we listen well, but we don’t. Not really hearing what others are trying to say can get costly. When people don’t feel heard they tend to get irritated, confused, and pull away from each other. In the book, “Why Don’t We Listen Better?” Petersen describes in detail communication in five sections. Petersen’s communication consists of two people who connect on a gut level through a respectful talking and listening interaction. One person takes the role of the talker and his or her goal is to share his or her thoughts and feelings. The other person takes the role of the listener and clarifies what the talker says in a safe and understanding environment.
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
Being an effective communicator is the key to success for a leader. Communication is defined by the authors in the text Organizations: Behavior, Structure, and Processes as transmitting information and understanding, usi...
Interpersonal communication is communication that occurs between two people within the context of their relationship and as that evolves, helps them to define their relationship (p.22). With interpersonal communication as a backbone for meeting our daily needs, whether we communicate verbally or non-verbally when we are in the presences of others then communication is taking place. The elements of interpersonal communication are broken down into the communicators, the message, noise, feedback, context, and channel (p.9). The models such as interaction and transactional show that interpersonal communication works as a two-way street between the sender and receiver. When both the sender and receiver are receiving messages and feedback that defines a relationship where both needs are being met. Floyd discusses that interpersonal communication many aspects of our lives, from our physical needs and other every day needs to our experiences with relationships, spirituality, and identity (p.4). When we overcome the challenges with communication we can meet our needs and build relationships. To meet our needs, we must be willing to
In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.
There are all different types of communication that people will use through out their life. The most important type of communication is interpersonal communication. Interpersonal communication differs from other forms of communication in that there are few participants involved, the participants are in close proximity to each other, there are many sensory channels used, and feedback is immediate. Interpersonal communication is the information received from listening to what someone else is saying. Interpersonal communication always uses intonation, diction and enunciation to give meaning to information. Intonation, diction and enunciation sometimes give more meaning to what is being said than the actual words themselves. In the following paragraphs, I will explain to the reader the importance of interpersonal communication in business.
Listening and understanding what others communicate to us is the communication process needed for interpersonal effectiveness. If you listen well, you will understand the meaning of the message. If you are unfocused, you will not know most of what the other person is saying. However, there is a range of listening skills that can be learned to develop the communication effectiveness. Firstly, encouraging listening points to the listener that is willing to do more than listen. Usually it provides feedback that supports speakers to say more. Fur...
According to listening expert and researcher Dr. Ralph Nichols "The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them”. Listening as Nichols points out is both necessary and an integral aspect of the communication process and is one of the most important skills one can acquire. Although critically important in everyday and professional affairs the specific skill of effectively listening unfortunately is lacking in most people. The ability to listen effectively significantly impacts all relationships be it professional, personal or social. The prevailing issue with effective listening however is two-fold, in not truly understanding the meaning of listening and not possessing the tools required to be an effective listener.
Active leadership skills are very important however active listening confirms that the message is truly transmitted strengthening the total leadership concept. According to Colwell, active listening is not just listening with your ears, we must look at the sender to absorb there words while deciphering in our minds what is truly be said. The understanding of active listening opens people’s eyes in seeing actually how a person sees and feels about the world. Further examining great leaders, caring leaders know his/her teams and have high level...
Communication plays a key role to a leader. To have communication skills is to have the ability to express oneself clearly to others. It is extremely important as...
Interpersonal communication is very important in everyday life. It helps us build a relationship with another, also it helps us to satisfy our physical needs, identity needs, social needs and practical goals. Communication lets people exchange their feeling and information through verbal and non-verbal communication through social media or face to face communication. Communication can be effective and ineffective depend on the individual communication skills. The ways we communicate with another can be influenced by family, friends, significant other also within the culture and region where we stay. Each person has a different set of rule to communicate with another, so this is how miscommunication happen. There are some expectation and way
Communication is a very important aspect in leadership. It involves the ability of managers and other leaders in an organization to engage employees through effective listening and understanding of any issues that may be making it difficult for them to realize their full potential. The need for good communication capabilities in the workplace is to make sure that leaders give employees enough time to air their opinions before any binding directions are made. It is always necessary for leaders to remain mindful of the manner in wh...
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
The presence, or absence, of skills that relate to communication with oneself (intrapersonal communication) are critical influencers of many other aspects of oneself (Beebe, 2015). In particular, one’s intrapersonal communication impresses on one’s intrapersonal communication: mutual communication between yourself and at least one other (Beebe, 2015). The relationship between these two types of communication is complex and worth exploring. Using examples from seminar and my own life, in this paper, I will analyze my own self-concept and perception, and relate my intrapersonal communication skills to their effects on my interpersonal communication skills. I