Complexity Principles Reflection Leadership is an important skill that must be performed in multiple aspects in order to be maximally effective. A key aspect of leadership is thoroughly understanding the system in which one leads. Since healthcare organizations are often large and complex, ten principles of complexity have been identified by Porter-O’Grady and Malloch (2018) to foster the understanding of these organizations. These principles begin with the fact that “wholes are not just the sum of their parts”. After this is recognized, the principles that “all health care is local”, and “value is the centerpiece of service delivery” describe the customer’s role in the system. The interaction between subsystems is addressed by the principles …show more content…
My bias is to individualize this principle for every client. Each client will have different expectations, wants, and needs from a healthcare provider. A good healthcare provider can incorporate this principle by determining what the client values and providing care based on those values. It is my desire to maintain excellent communication skills so I can relate to the client. This serves my preference to provide valuable care to the client by their definition. My strengths related to this principle revolve around my ability to individualize patient care to maximize the patient’s satisfaction. My work in a nursing home taught me how to quickly relate with people and learn what they value the most. My weaknesses related to this principle are related to my limited experience in leadership positions in the healthcare field. I am good at relating to patients as their healthcare provider, but I have yet to experience a relationship with subordinate nursing staff as a nurse practitioner. My goal for this principle is to observe how my clinical preceptors provide value to their subordinate staff and attempt to utilize their strategies in my own practice. In particular, I will pay close attention to how the preceptor maintains value through the use of work, quality, and resources (Porter-O’Grady & Malloch, …show more content…
My bias to this principle is to be aversive. I am very avoidant of errors, so it was difficult for me to agree with this principle at first, but I was able to see why it was a principle of complexity. Error is necessary for change. While it might seem like errors are always bad, the existence of error highlights the potential for learning (Porter-O’Grady & Malloch, 2018). While I desire to minimize errors, I also want to make sure I learn the most from any errors I do make. As a nursing leader, I will prefer to identify errors as learning opportunities so that my subordinates may feel free to grow, rather than resistant to learning. My strengths related to this principle are centered on the fact that I am resistant to making extraneous errors. This means that when I do make an error, I can focus on why it occurred and learn from it. My weakness, however, is that I can sometimes focus too much on the error itself rather than the learning opportunity. My goals relating to this principle is to continue to minimize the amount and severity of the errors I make, but be sure to examine the cause of any errors that do arise. While contrary to human nature, I will also try to keep in mind that removal of error is synonymous with death (Porter-O’Grady & Malloch, 2018). When I notice that no errors are being made, I will take it as a sign that I could be doing more complex
This views all subordinates equally and recognizes individual values and strengths of all members. Creating an environment where patients are respected, well-informed and empowered acknowledges their needs and goals as paramount (Marquis & Huston, 2015). Personal persuasion and reward is usually used rather than coercive power to influence others in a healthcare setting to get tasks at hand completed.
One theorist named Jean Watson, her focus was to build trusting relationships so they could work together to provide the best nursing care. She wanted the patients to voice their concerns of any health issue arising or another concern. All of this while having a professional relationship and never acting
Essential II basic organizational and system leadership for quality care and patient safety is also an essential that all nurses deal with on a daily basis. “Leadership skills are needed that emphasize ethical and critical decision-making, initiating and maintaining effective working relationships, using mutually respectful communication and collaboration within inter-professional teams, care coordination, delegation, and developing conflict resolution strategies.”(American Association of Colleges of Nursing, 2008, p. 13) This essential begins on the first day of orientation and ends on the day a nurse retires. One cannot stress the importance of ethical decisions, critical decisions, and respectful communication enough. Whether speaking with an aggrieved family member or fellow staff member one should always look to quality
In her paper emerging model of quality, June Larrabee discusses quality as a construct that includes beneficence, value, prudence and justice (Larrabee, 1996). She speaks of quality and value as integral issues that are intertwined with mutually beneficial outcomes. Her model investigates how the well-being of individuals are affected by perceptions of how services are delivered, along with the distribution of resources based on the decisions that are made (Larrabee, 1996). She speaks of the industrial model of quality and how the cornerstone ideas of that model (that the customer always knows what is best for themselves) does not fit the healthcare model (Larrabee, 1996). Larrabee introduces the concept that the patient va provider goal incongruence affects the provide (in this case the nurse) from being able to positively affect healthcare outcomes (Larrabee, 1996). The recent introduction of healthcare measures such as HCAHPS: Patients' Perspectives of Care Survey has encouraged the healthcare community to firmly espouse an industrial model of quality. HCAHPS is a survey where patients are asked questions related to their recent hospitalization that identifies satisfaction with case based solely on the individuals’ perception of the care given. This can lead to divergent goals among the healthcare team or which the patient is a member. Larrabee’s model of quality of care model
Like Klinger, Hitchcock agreed that in a managerial role is essential and performs a vital function, leadership must come first to make managing more effective. If management is efficiency in climbing the ladder, then it is leadership that determines whether the ladder is leaning against the right wall. To help individuals, teams and organizations to navigate the permanent white-water environment safely, Hitchcock (2013) suggested that there are three constants that provide stability in times of great uncertainty such as a change, a choice, and principles. This work considers each of these three constants, focusing mainly on the principles that underpin transformational and effective leadership in healthcare settings. (Hitchcock, Klinger, 2012)
Mistakes are essential for improvement, whether that’s in science or in social situations. Every error a person makes brings them closer to the right answer or a new discovery. For instance, the discovery of penicillin was based upon a mistake. However, the effect wasn’t a negative
Mistakes are made by everyone whether it be because of confusion, lack of correct information, or just an accident. Mistakes are what make us human because we can't be perfect
Professional values that are incorporated into my nursing practice include veracity, kindness, support and understanding. It is important to be honest with patients and help them set realistic goals during their recovery process. It is also important to be kind to those that are ill, as they may not have the best attitude at tim...
Within each individual are core values developed throughout life, and shaped by our personal families, cultures, traditions, and religions. Personal core values are vital because they show our beliefs regarding truth and our behavior toward others. My personal core values include integrity, empathy, and compassion. Throughout this paper, I will elaborate on my core values, give my personal beliefs of the components of the nursing metaparadigm, and the way my values and beliefs have affected my nursing care.
I think it is important that I clarify my own values to ensure that my care is client-centered. Self- reflection during care is also fundamental as it makes me aware of my actions and whether they are establishing a therapeutic relationship or doing the opposite.. Finally, I need to learn to be more empathetic towards my patient’s situations by being interactive, gaining insight and avoid being focused on the task and more on being with the situation. Some things that I will preserve are attentively listening, demonstrating attending behaviours and maintaining my patient’s dignity by ensuring privacy and
Patients make up a huge part in achieving service excellence for the healthcare industry. My healthcare facility helps the patients redeem themselves and correct with sensitivity. The patients are my customers, and my healthcare facility must remember our mission and vision of giving spectacular healthcare to our customers who are our priority. By giving quality customer service, my healthcare facility earns the gratitude and patronage of its patients. The patients pass their experiences to their families and that keeps my healthcare facilities’ reputation successful
Sometimes, the value of mistakes are seen on a smaller scale; having a semester final turned back with more red marks than a Freshman without Clearasil. Isn't it then when we step back for a moment and look at ourselves? When on our Biology test we couldn't tell a cell from an atom, or an atom from an Eve; when on the math test, we pray to a higher power for a sign, and he give...
It takes empathy for people by upstanding morals and values. As a nurse, my goal is to provide competent, empathetic, compassionate, and optimal holistic care to the best of my ability to my patients. This philosophy stems from the values and beliefs instilled in me during my childhood. These values and beliefs are accompanied by trust worthiness, respect, compassion, and that is what drove me to this profession and is currently driving me as I continue my journey as a bedside nurse.
In today’s society, leadership is a common yet useful trait used in every aspect of life and how we use this trait depends on our role. What defines leadership is when someone has the capability to lead an organization or a group of people. There are many examples that display a great sense of leadership such being an educator in health, a parent to their child, or even a nurse. In the medical field, leadership is highly used among nurses, doctors, nurse managers, director of nursing, and even the vice president of patient care services. Among the many positions in the nursing field, one who is a nurse manager shows great leadership. The reason why nurse manager plays an important role in patient care is because it is known to be the most difficult position. As a nurse manager, one must deal with many patient care issues, relationships with medical staff, staff concerns, supplies, as well as maintaining work-life balance. Also, a nurse manager represents leadership by being accountable for the many responsibilities he or she holds. Furthermore, this position is a collaborative yet vital role because they provide the connection between nursing staff and higher level superiors, as well as giving direction and organization to accomplish tasks and goals. In addition, nurse managers provide nurse-patient ratios and the amount of workload nursing staff has. It is their responsibility to make sure that nursing staff is productive and well balanced between their work and personal lives.
Everyone, at some point in their life, has made a mistake. Sometimes we get lucky and only falter a little, making it through the problem relatively intact. Other times, we mess up a lot and have to fix what was damaged over a long period of time. However, the same is true for most, if not all cases—those who make the mistake learn from it. Often times, our failures teach us valuable lessons that we only gained because of the experience we gathered after messing up. I have personally achieved a wealth of knowledge and experience just from all of my own little mishaps, and a few major ones.