Competitive Priorities Essay

Competitive priorities are the critical operational dimensions a process or supply chain must possess to satisfy internal or external customers, both now and in the future. Competitive priorities are planned for processes and the supply chain created from them. They must be present to maintain or build market share or to allow other internal processes to be successful. Not all competitive priorities are critical for a given process; management selects those that are most important. [1] Competitive priorities analysis is to analyze the core of a company’s operational management. The better a company analyzes its competitiveness, the higher step a company can climb high up to.

Before I came to the United States to continue graduate school study,

As far as I’m concerned, the operation management is the key point that matters for Xin Dong Fang. Take the Ku Xue Ku Wan Summer Camp, which is the program that my company cooperated with Xin Dong Fang, as an example. Xin Dong Fang has different levels of project managers to make different levels of decisions. In this way, it greatly cut down the time to make decision and can make every staff’s working procedure clear.

Corporate success also depends on how well rank-and-file staffs make thousands of small decisions. Before signing the contract, we needed to compete with another three companies for being the summer camp recruitment agent in Huizhou area. In order to take up the position, I talked to the project manager several times trying to deepen his impression on my company. Also, I found a partner in Huizhou area to cooperate with. His family’s company is a very profound one in Huizhou. Finally, we got the position. But the manager carefully read all the certificates we provide and went to the office and met the partner of us. Xin Dong Fang carefully investigate every partner of them to maximize the profit and to keep a good frame of the

This is customer contact in services-- physical contact. Let the customers know more about the courses and increase customer satisfaction. Furthermore, after knowing more about what the children are attending, the parents are more willing to pay for the courses.

On the education industry, this is very common for recruiting new students. However, the advantage for Xin Dong Fang is that the quality of teaching. All of the teachers in Xin Dong Fang are those who have been studied abroad on educational field. For these teachers, they know more about the exams and know more about the techniques of getting high scores on it. The excellent teacher group edit their own textbooks for different subjects. The students who attend the class will use the specific textbook for that class.

Indeed, in China, most of the students attend training center for improvement on exams. For the rest of students who attend the training center are for interest. There is one important factor to create a customer-driven operation strategy for service company such as Xin Dong Fang to understand what the customers want and how to provide the service for them. The market analyst in Xin Dong Fang divides the customers into different market sections and then identifies the needs of each individual