In nursing, it is important to understand client’s emotions in order to provide the needed health care. This will help clients to open up with one’s own health issues. In all health care system the health care professionals should put one’s self in client’s shoes. This will help the nurse-patient relationship to be more effective. This will enhance the clients to provide... ... middle of paper ... ...r, R., & Evans, K., & Nizette, D. (2009).
I present MDM as a cutting-edge and novel model of care that takes in consideration the needs and values of the patients while delivering the best available evidence as guided by the expertise of clinicians to minimize the burden of disease and treatment, and the footprint of healthcare on patients, their caregivers, clinicians, and healthcare systems (Abu Dabrh and Gallacher 2015).8 MDM focuses on finding best approaches that increase capacity (i.e. abilities/resources) and decrease the workload (i.e. demands) that patients shoulder while taking care of themselves. These approaches, for example, include SDM, resiliency training, coaching, patient engagement, and/or de-prescribing or simplifying treatment regimens, as a few examples. Building on this work, I collaborated with a team of researchers and clinicians from Peru, and looked into resilience as a construct that supports patient capacity.
This is beneficial for the facility overall because having healthy workers would mean that they can provide better services to the patients. That would make the patients happy, and so that they would come back the next time. My second suggestion would be to teach the faculty the importance of being aware. It is critical to be aware, especially in the healthcare industry. Workers who are aware of cultural differences, who are aware of their surroundings as well as aware of how they say certain things to their patients can really save them from offending a patient.
Therefore, CNOs will need to provide information to patients that are clear, beneficial, pertinent and readily available. In order to improve the quality of care that patients receive, the CNO needs to engage physician participation to be successful in public reporting initiatives. Although this may be a challenge, encompassing physicians in the hospital’s vision will gain their buy-in and harvest favorable results for the organization, while promoting quality performance. Additionally, CNOs need to involve staff within the organization to outline the culture and organizational needs. Innovative tactics such as empowering staff, enhance measureable worth to the organization to include patient satisfaction and safety.
Still, the previous advantages discussed should influence the nurse to improve in identifying patient vulnerability. This is evident by this patient where I utilized my interpersonal skills to communicate to this patient so that he/she is aware that he/she is not alone in this journey. Nurses need to utilize models and theories to guide nursing practice. For instance, McCormack’s framework focuses on patient-centered care which influences nurses to understand the patient as a whole and their values (Abley, 2012, p. 42). Being able to identify values will give nurses and myself a better comprehension about the patients resulting in worthiness and belonging expressed.
An environment with a strong, collaborative working culture will reduce the communication barriers and will in turn decrease the conflicts that may arise within patient care. Communication Effective communication is one... ... middle of paper ... ...his common goal, conflicts can be resolved by collaboration (Marshall, n.d.). This is because when people work together they are able to share their views and opinions which encourages them to learn from other members to find a common resolution (Marshall, n.d.). Conclusion True collaboration requires effective communication between the team members in a health care environment. This will allow in the reduction of clinical errors whilst maximising patient’s care.
In addition, W. Battersby, et al has mentioned that a comprehensive definition of self management is: Self-management should involve the patient who is working in partnership with their carers and health professionals (W. Battersby, et al, 2003 p. 43). Many studies showed that self management program can improve quality of life of patients with chronic diseases and improve the quality of health care organizations.
They ensure the patients have their time and concerns addressed. They make sure that the patient experience makes them feel good. Patients make up a huge part in achieving service excellence for the healthcare industry. My healthcare facility helps the patients redeem themselves and correct with sensitivity. The patients are my customers, and my healthcare facility must remember our mission and vision of giving spectacular healthcare to our customers who are our priority.
For nurses to be able to empathize with their patients and treat them with compassion, they have to be self-aware. When nurses are self-aware, they are able to positively change their attitude and actions in order to best understand how different people treat them, hence improving nurse- patient relationship. Relationships are easy until there is emotional turmoil. Thus, being self-aware is important to any health care professional that needs to manage their cognitive, affective and behavioural self in order to engage effectively in therapeutic relationship (Taylor, 2006). Self-awareness is important because it helps us to build a better understanding of ourselves.
For a patient to realise that their message has been heard and understood shows that reflection, summarise, and feedback are necessary for ascertaining a positive outcome (Shipley 2010). An empathetic attitude requires self-knowledge in relaying emotions in a mindful and compassionate response (Terezam, Reis-Queriroz & Hoga 2017). Nursing colleagues often work as a team collaborating and communicating with each other to make improvements and achieve goals through team attributes (Motley & Dolansky 2015; De Janasz et al. 2014). This team