Comparison Of The Leadership Styles Of Mr. Worthy And Ms. Hogan

AC2.3 Comparison of the leadership styles of Mr. Worthy and Ms. Hogan;

Leadership Style theories: based on the view that leadership is an interpersonal process and different leader behaviors influence people in different ways. It focuses on one style at a time. Leadership styles can be viewed in two extremes:

 Wholly task focused, directive style with higher leader control

 Wholly people focused supportive style with higher subordinate freedom.

Ashridge presented a model with four distinct leadership styles, as follow:

1. Autocratic: the leader takes all the decisions which are to be obeyed without any intervention or objection,

2. Persuasive: the leader makes all the decisions but believe that employees must be motivated to carry out them

This will motivate all as the one who has done well will try to do better next time too and others will also want to have that appreciation and reward.

• In every job there must be chance of growth and development, people should feel that if they will work harder they will be promoted, so Ms. Hogan must motivate everyone that if they will perform well they can be promoted to higher ranks. (managing people, 2009)

Task-3

AC3.1 the benefits of team working for the above mentioned organization:

In a credit card company, the basic factor is customer satisfaction and for that purpose team work is very important. A team is a group of people working together on a specific common goal using their positive synergy, individual and mutual accountability. A team is ideal if everyone in the team knows what he has to do and what his actual role is? According to Belbin an ideal team should have these 9 roles to increase the efficiency and effectiveness.

Plant: creative, imaginative people that can solve difficult problems.

Resource investigator: explores opportunities.

Coordinator: clarifies goals, and coordinate with everyone.

Shaper: challenging; has the courage to overcome

Leader will be the one assigning duties, he will be the one making decisions, but he will also be the responsible. Definitely working as a team leader will be different in fact difficult from team member. When you are working as a team member you are only responsible for your own work but if you are a team leader you are responsible for everyone under your group, you have to keep an eye on everyone. The team leader has to make actions so that the deadline is met. If the team does anything wrong, leader will be the one blamed for this but again if the team performs well leader will be praised. To deal with criticism is very important quality that a leader needs as if team’s project is failing everyone will hate the leader. (Because you will be blamed for this: even by your team.) In case of any conflict raised the leader is the one who will calm the waters among the members and ensure that the matter does not affect the work. In any difficult situation leader will control his nerves and has to strengthen others: motivating the team