Company Investigation

3874 Words8 Pages

Company Investigation

The company I investigated: Co-operative Group

The Co-operative Group offers many services. Today, in Britain, food

retail accounts for nearly half of the co-ops turnover. Food stores

are obviously the most recognisable face of the co-op on the high

street, but the co-ops general picture is much broader As well as

travel agencies, funeral services, housing, the co-op has a bank (The

Co-operative Bank or CIS) which offers car dealership and credit

unions and much more.

In this report, I will be studying the four main functional areas of

my organisation, sales, purchasing, finance and operations and how ICT

helps the company to function properly. I will be looking in detail at

how ICT is used by the Co-op to manage the operation of its stores in

the UK. As well as interviewing members of staff from my local

Co-op/Late shop, I have gathered information from the Co-ops website,

www.co-op.com to cover aspects such as the history of the organisation

and other less obvious services it offers.

General Information- The Late Shop

Welcome to the Co-op Online DirectoryThe Late Shop part of the

Co-operative Group; a high street supermarket selling food,

electrical, home ware, funeral and financial services. It has a

sufficiently ran delivery service which allows buyers to have

electrical goods safely delivered to the door and you even can

purchase goods on-line.

Size- Staff, stores and customers

In the UK, the Co-operative group employs around 100,000 people, the

Late Shop, which I observed, has 17 workers, both of which work full

time and part time: thirteen being part time workers and four b...

... middle of paper ...

... better idea to do

this on a program such as Microsoft Excel, this way, a record could be

kept of the shifts people have done in previous months and it would be

neater, easier to update and to read, plus it would be more easier to

display to people such as the Area Manager. The Co-op is way off

having a paperless office; there are files and files of paperwork and

notes hanging around. At the Late Shop I went to, this system was

effective to the people that use it everyday, but to someone that

would come into the office, it may be difficult for them to get to

grips with and to organise. To make things much more organised, I

think ICT could be used more effectively.

---------------------------------------------------------------------

[1] http://www.co-op.co.uk/

[2] Adapted- Folens GCSE Applied GCSE Text Book

More about Company Investigation

Open Document