Communication Theory

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Communication Theory

“Communication encompasses a great deal of human (and) animal activity, reading, writing, listening, speaking and viewing images, are all acts of communication” (Croft, 2004, p. 1) . Models or structures provide a recognized framework in organizations, structures consist of teams in a call center environment, which I work, desk are aligned in rolls complete with computer and telephone for effective communication purposes. Heading the team is the manager, he or she is responsible for carrying the message of order. Each team or manager has a forecast or goal in mind with a set deadline. Without key conversations, taking place daily determining the range for the organization, the goal could not be accomplished.

“Be aware that conflict is a natural part of team work, those who are committed work through conflict to achieve a mutual resolution” (Northouse &Northouse, 1985). When conflicts in communication arise, deal with them immediately not allowing them to persist, for most teams there is a leaders, someone the team can rely on for answers to questions as they come into existence.

In-group meetings PowerPoint presentations or posters highlight the intended topic; this assists those who do not speak fluent English. Models provide a view of for conversation and interpretation, pointing out importance within a topic. One of the earliest models created is by Greek philosopher Aristotle, speaker, message, listener, put in the simplest form. Models of communication suggest that with messages, there is some noise or interference and the message may not transmit properly, when possible the communication should be in a calm environment where the receiver can clearly understand or hear the source. Information is perc...

... middle of paper ...

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Stern, N. (2004). Gender-Jive. Communication Between Men and Women. Retrieved November

18, 2010. From http://ezinearticles.com/?Gender-Jive---Communication-Between-Men

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Defining Communication Theory. (2001). The McGraw-Hill Companies. Retrieved. November

19, 2010. From,

http://www.mhhe.com/mayfieldpub/westturner/student_resources/theories.htm

The Economist (2010, October 30). Science and Technology: Gesture politics; Human communication. Vol. 397, Iss. 8706; pg. 88. Retrieved. November 19, 2010. From,

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Burke, K.Cavavllari,M. (2000). Integrating Theories of Cinema and Communication. InternationalJjournal of Instruction. Retrieved Novemeber 19, 2010,

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