Communication Skills

1326 Words6 Pages
On the basis of your observation discuss, with reference to communication theories, the degree to which the people involved demonstrated effective communication skills. Compare and contrast also the usefulness of the selected theories for analyzing the event. ‘’I couldn’t help it’ Daryl I am upset. Somebody told my boss I have a part-time job. Smith And he doesn't like that ? Daryl No, he doesn't. He thinks that I am too tired to work. Smith I am sorry. I have to admit I told him. Daryl You told him ? Why ? Smith I couldn't help it. He asked me point-blank. (http://www.englishdaily626.com/conversation.php) Every single one has its ability to communicate with one another, communication skills shows how well can one communicate with each others, in this essay, we will show how the communication can be processed from simple communications and how important is this communication goes so far from different perspective. Communication can be defined in several ways, the dictionary definition of communication is, a process that allows organisms to exchange information by several methods. Communication requires that all parties understand a common language that is exchange. There are auditory means, such as speaking or singing, and nonverbal, physical means, such as body language, sign language, paralanguage, touch, eye contact, or the use of writing. From this definition, one can tell that every single expression that tries to give information to another is a form of communication. The process of communication requires a vast repertoire of skills in intrapersonal and interpersonal processing, listening, observing, speaking, questioning, analysing, and evaluating. Use of these processes is ... ... middle of paper ... ...nsable in our future life. Reference list - Anderson, R., Baxter, L. A., & Cissna, K. N. (Eds.). (2004). Dialogue: Theorizing difference in communication studies. Thousand Oaks, CA: Sage. - Anderson, R., Cissna, K. N., & Arnett, R. C. (Eds.). (1994). The reach of dialogue: Confirmation, voice, and community. Cresskill, NJ: Hampton Press. - Cissna, K. N. (Ed.). (2000). Studies in dialogue [Special issue]. Southern Communication Journal, 65 (2 & 3). - Krippendorff, K. (1989). On the ethics of constructing communication. In B. Dervin, L. Grossberg, B. J. O’Keefe, & E. Wartella (Eds.), Rethinking communication: Vol. 1. Paradigm issues (pp. 66–96). Newbury Park, CA: Sage. - Mehrabian, A 1995. ‘’Three Cheers for language’’ in Communication Education, January 1997 -Witsel, M(ed.)2008, Communication in Organisations, 4th edn, MacGraw-Hill (abbr as textbook)
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