Communication Norms

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Communication is used to get a message from one person to another. When looking at being successful in management communication it is important to take a step forward and look at communication norms, interpersonal communication, intercultural communication, verbal and non-verbal communication, written communication, and presentations. Understanding the different principles of communication in management and when to use them will help the organization achieve success. Communication Norms Communication is more than just talking to one another, which is what our society believes to be the cultural norm. Lets look at what communication really is. As Baack stated it best “Communication may be defined as transmitting, receiving, and processing…show more content…
It is important to understand our cultural and the culture(s) of those we will work with. We must understand how we shake their hand, how they prefer to work to live, or live to work. It is all part of doing business. It is very important for one to achieve level of intercultural communication competency. According to Baack (2012) “In international settings, cultural differences should be carefully understood. Even the simple act of giving a business card can generate an uncomfortable moment when they are not. Someone who takes the card and stuffs it in his pocket insults his Korean host, because the action treats that individual as being insignificant” (2012). Being able to communication effectively, having the best presentation, or the best proposal can all be ignored with negative intercultural communication. On the other hand, if your proposal is not the best proposal and you are able to communicate through their cultural boundaries and not be offensive, then this can be a positive win for you and/or your business. It is important to know your audience and all that barriers, including cultural to achieve a level of…show more content…
The types of written communication include: memo, email, letters, instant message, proposals, and reports (Baach, 2012). When using written communication you want to ensure you think through the message and ensuring the message is clear and is delivering the right message to the receiver. Just as in verbally communicating, you may type something that makes sense to you, but when read out loud by the receiver is not as clear. A positive with written communication includes the ability to proof your message, unlike with
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