Communication: Electronic Communication And The Use Of Communication

Communication is an all day, everyday occurrence in life and is vital for the success of organizations. Electronic communication and the use of communication from a leadership standpoint will be covered. Communication What is communication? Robins and Judge defines communication as the transfer and the understanding of meaning (2009, p. 351). Communication is not just an exchange of words spoken. Communication involves that expression of information to another individual or group with the receiver’s understanding of the message. Communication involves the use of verbal and non-verbal cues. How we look or act tells a lot about ourselves. It can be concluded (or misinterpreted) that a person is either

Previously, people were only able to communicate via phone, face-to-face, or written letter. Today, people primarily communicate via electronic means such as text or instant messaging, video calling and e-mail. The use of technology makes communicating with each other easier and efficient. Businesses today rely heavily on electronic communication. Information is recorded and can be referred back to if necessary. On the other hand, messages may be misinterpreted or conveyed pre-maturely, which is a con. I remember a situation that took place at my job several years ago relating to electronic miscommunication. My team’s lead asked each member of the team whether they could use a specific systems application via instant messaging. When he asked me the question, I replied “y”. He replied “thank you” to me, then spoke with our supervisor about the replies he received from the team, including “why” I was asking about the inquiry. When my supervisor spoke with me about it, I clarified to my supervisor and team lead that my “y” was actually “yes”! I thought I was simply answering his question. To my lead, he thought I was answering his question with another question. From that experience, I learned that I have to be careful as well as clear when it comes to electronic communication as it can be interpreted in the wrong

For the wrath of man worketh not the righteousness of God (KJV). As Christians, it is especially important to following this advice in every area in our lives, particularily at the workplace. Jesus displayed how He was always swift to hear, but slow to speak and slow to wrath. By following His example, we demonstrate the appropriate way to communicate with others in every setting of our